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- Tasks: Service security systems like alarms, CCTV, and access control with your technical expertise.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Enjoy competitive salary, 25 days holiday, company van, and pension scheme.
- Other info: Be part of a supportive team culture that values innovation and collaboration.
- Why this job: Make a real difference by protecting what matters most to clients every day.
- Qualifications: Experience in electronic security and IP networks; customer service skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.
What you will be doing:
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you:
- Experience within Electronic Security industry.
- Experience of IP based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer facing environment.
- Problem solving skills.
- Customer focus with ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).
What you can expect in return:
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- 40 Hours per week worked from 8am to 5pm + call out/standby.
How to apply:
Please submit a tailored CV detailing your experience relevant to this role. Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.
Additional Company information:
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
What sets us apart?
Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.
Our Commitment:
We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice – whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.
Security Systems - Service Engineer in London employer: Hall & Kay
Contact Detail:
Hall & Kay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Systems - Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with IP-based networks and security systems, make sure to highlight that in conversations. Bring it up during interviews or casual chats – it could set you apart from the competition.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to customer service and problem-solving. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Security Systems - Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored specifically for the Security Systems Service Engineer role. Highlight your experience with intruder alarms, CCTV, and access control systems, as well as any relevant qualifications you have. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since this role involves a lot of customer interaction, don’t forget to showcase your customer service experience. Share examples of how you've built relationships and solved problems for clients in the past. We love seeing candidates who can communicate effectively!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate a straightforward approach that gets right to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Hall & Kay
✨Know Your Stuff
Make sure you brush up on your technical knowledge about security systems, especially intruder alarms, CCTV, and access control systems. Familiarise yourself with IP-based networks as well, since this is a key requirement for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with clients, be prepared to discuss your experience in customer-facing environments. Think of specific examples where you provided excellent service or resolved issues effectively.
✨Time Management is Key
The job requires managing your own time and prioritising tasks. Be ready to talk about how you handle multiple responsibilities and ensure that you meet deadlines, especially during maintenance and reactive responses.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the role. You might want to ask about their approach to team collaboration or how they support ongoing training and development.