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- Tasks: Greet visitors, manage calls, and assist with admin tasks in a vibrant office.
- Company: Join Face to Face Estate Agents, a dynamic team dedicated to excellent client service.
- Benefits: Enjoy structured training, career progression, and a supportive work environment.
- Why this job: Kickstart your career with hands-on experience and develop valuable skills in a friendly team.
- Qualifications: GCSEs in English and Maths; strong communication and organisational skills required.
- Other info: Ideal for ages 16-24; applications from all ages welcome.
Reports to: Office Manager / Reception Supervisor
About Us:
Face to Face Estate Agents is a dynamic and growing organization, committed to providing excellent services to our clients while fostering a positive and supportive work environment. We are currently seeking a motivated and enthusiastic Apprentice Receptionist / Administrator to join our team and support our daily operations.
Job Overview:
This is an exciting opportunity for an individual looking to start their career in office administration and reception. As an Apprentice Receptionist / Administrator, you will gain hands-on experience and receive training in a variety of administrative tasks and customer-facing duties. This apprenticeship will help you develop essential skills that are highly valued in the workplace.
Key Responsibilities:
- Greet visitors and clients in a professional and friendly manner, ensuring they are directed to the appropriate person or department.
- Answer incoming phone calls, direct calls to the relevant person, and take accurate messages where necessary.
- Manage and maintain the reception area, ensuring it is tidy and welcoming.
- Assist with scheduling appointments, meetings, and room bookings.
- Perform general administrative duties, such as filing, photocopying, and data entry.
- Assist with managing incoming and outgoing mail.
- Support with maintaining office supplies and equipment.
- Assist with preparing reports, documents, and correspondence as required.
- Handle basic enquiries from clients, customers, and visitors.
- Support the wider team with administrative projects and tasks as needed.
- Maintain confidentiality and ensure all data is handled in line with company policies and procedures.
Skills and Qualifications:
- A keen interest in developing administrative and customer service skills.
- Strong communication skills, both verbal and written.
- Excellent organizational and time-management skills.
- Ability to work well both independently and as part of a team.
- A friendly and professional attitude when interacting with clients and visitors.
- Basic IT skills, including Microsoft Office (Word, Excel, Outlook).
- A willingness to learn and develop new skills.
- GCSEs (or equivalent) in English and Maths.
This is an apprenticeship position, and you must be eligible for government funding for apprenticeships. Ideally, candidates should be between 16 and 24 years old, though applications from individuals of all ages are welcome.
Why Join Us:
- Receive structured training and support throughout your apprenticeship.
- Gain practical experience in a real-world office environment.
- Opportunities for career progression and personal development.
- Be part of a supportive and friendly team.
How to Apply:
Please send your CV and a cover letter to diane.illingworth@regen.org.uk with the subject line “Apprentice Receptionist / Administrator Application”. We look forward to hearing from you!
Apprentice Receptionist / Administrator employer: Halifax Opportunities Trust
Contact Detail:
Halifax Opportunities Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Receptionist / Administrator
✨Tip Number 1
Familiarise yourself with the company culture and values of Face to Face Estate Agents. Understanding their commitment to excellent service will help you align your responses during interviews and show that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves greeting clients and answering calls, being articulate and friendly will make a great impression on your potential employers.
✨Tip Number 3
Get comfortable with basic IT skills, especially Microsoft Office applications like Word and Excel. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for learning and development. During your interactions, express your eagerness to gain new skills and contribute to the team, as this is a key aspect of the apprenticeship role.
We think you need these skills to ace Apprentice Receptionist / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Apprentice Receptionist / Administrator role. Emphasise any customer service or administrative experience, even if it's from school projects or volunteer work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to join Face to Face Estate Agents and how you can contribute to their team. Be sure to include specific examples of your communication and organisational skills.
Highlight Your Willingness to Learn: Since this is an apprenticeship, it's important to express your eagerness to learn and develop new skills. Mention any relevant coursework or training you've undertaken that demonstrates your commitment to personal and professional growth.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at Halifax Opportunities Trust
✨Show Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in making a great first impression.
✨Prepare for Common Questions
Anticipate questions related to customer service and administrative tasks. Think about examples from your past experiences, even if they are from school or volunteer work, that demonstrate your skills.
✨Demonstrate Communication Skills
Since the role involves interacting with clients and visitors, practice clear and confident communication. You might want to rehearse how you would greet someone or handle a phone call.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the position and helps you learn more about the company culture and expectations.
