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- Tasks: Lead digital support services for Data & AI platforms, ensuring customer-centric experiences.
- Company: Halian Technology is a forward-thinking company focused on digital transformation in hospitality.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact in a high-profile brand while working in a dynamic environment.
- Qualifications: Strong delivery management experience with knowledge of Agile and project management certifications required.
- Other info: Experience in hospitality or retail sectors is a plus.
The predicted salary is between 43200 - 72000 £ per year.
Halian Technology is seeking a highly capable Delivery Manager to lead the evolution and operation of digital support services across our Data & AI platforms. This is a strategic and delivery-focused leadership position, ideal for someone who thrives in fast-paced, high-availability environments and is passionate about delivering customer-centric digital experiences through operational excellence.
As the Delivery Manager, you will define and manage support strategies and operational models for a suite of data-driven digital platforms, including web, mobile, APIs, and customer intelligence services. You’ll ensure robust support using both internal and third-party resources, embed automation and observability, and help modernise support functions as we scale our digital and AI capabilities across the business.
Key Responsibilities:- Own and deliver the Data & AI delivery roadmap, ensuring real, measurable business outcomes.
- Lead the end-to-end delivery of AI and data initiatives, from initial scoping through to execution and optimisation.
- Drive project and Continual Improvement (CI) outcomes aligned with strategic business goals.
- Proactively identify, manage and communicate risks, dependencies, and delivery timelines.
- Ensure alignment and integration with cross-functional teams including Infrastructure, EPOS, Engineering, and Support Services.
- Manage third-party vendors and delivery partners to ensure value and quality.
- Embed best practices in delivery governance, stakeholder management and agile execution.
- Continuously refine backlog items (epics, features) in collaboration with product, architecture, and engineering teams.
- Track delivery metrics including budget burn-down, velocity, scope changes, and resource utilisation.
- Keep pace with evolving trends in data engineering, AI, and data science, and assess applicability to the hospitality industry.
- Strong background in delivery management of modern digital and data platforms.
- Experience leading complex Data & AI initiatives with proven business value.
- Excellent knowledge of Agile, Waterfall, and hybrid delivery methodologies.
- Skilled in managing cross-functional, matrixed teams (including third-party and remote).
- Strong stakeholder management, communication and influencing skills.
- Highly analytical with the ability to solve problems and make progress amid ambiguity.
- Relevant Project Management certification (e.g. Prince2, Agile).
- Experience in hospitality or retail sectors is a plus.
If you’re passionate about making a measurable impact in a high-profile hospitality brand, apply now!
Delivery Manager (Burton Upon Trent) employer: Halian
Contact Detail:
Halian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager (Burton Upon Trent)
✨Tip Number 1
Familiarise yourself with the latest trends in Data & AI, especially as they relate to the hospitality industry. This knowledge will not only help you during interviews but also demonstrate your passion for the role and your commitment to staying ahead in a fast-evolving field.
✨Tip Number 2
Network with professionals in the delivery management space, particularly those who have experience in digital platforms and AI initiatives. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led complex projects in the past. Highlight your experience with Agile and Waterfall methodologies, as well as any relevant certifications, to showcase your expertise and readiness for the challenges of this role.
✨Tip Number 4
Demonstrate your stakeholder management skills by preparing to talk about how you've effectively communicated and collaborated with cross-functional teams. Being able to illustrate your ability to manage relationships and drive project outcomes will set you apart from other candidates.
We think you need these skills to ace Delivery Manager (Burton Upon Trent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in delivery management, particularly with digital and data platforms. Use specific examples that demonstrate your ability to lead complex Data & AI initiatives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer-centric digital experiences. Mention how your skills align with the key responsibilities of the Delivery Manager role and provide examples of past successes in similar environments.
Highlight Relevant Certifications: If you have any relevant project management certifications like Prince2 or Agile, be sure to include them prominently in your application. This will show your commitment to professional development and your expertise in delivery methodologies.
Showcase Stakeholder Management Skills: Demonstrate your strong stakeholder management and communication skills in your application. Provide examples of how you've successfully managed cross-functional teams and third-party vendors in previous roles.
How to prepare for a job interview at Halian
✨Understand the Role
Make sure you have a clear understanding of what a Delivery Manager does, especially in the context of Data & AI platforms. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing support strategies and leading end-to-end delivery of initiatives.
✨Showcase Your Experience
Prepare to discuss your previous experience in delivery management, particularly with digital and data platforms. Highlight specific projects where you led complex initiatives and achieved measurable business outcomes, as this will demonstrate your capability for the role.
✨Emphasise Stakeholder Management Skills
Since the role requires strong stakeholder management and communication skills, be ready to provide examples of how you've successfully managed cross-functional teams and communicated effectively with various stakeholders in past roles.
✨Stay Updated on Industry Trends
Research current trends in data engineering, AI, and data science, especially as they relate to the hospitality industry. Being able to discuss these trends and their applicability during your interview will show your passion and commitment to the field.
