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For Companies At a Glance
- Tasks: Assist customers, manage appointments, and support daily boutique operations.
- Company: Join Halfpenny London, a luxury fashion brand known for its unique style and craftsmanship.
- Benefits: Enjoy competitive pay, performance bonuses, and staff perks in a creative environment.
- Why this job: Be part of a passionate team that values creativity and offers growth opportunities.
- Qualifications: Experience in fashion or retail is preferred; strong communication and teamwork skills are essential.
- Other info: Work Tuesday to Saturday in a vibrant boutique atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Halfpenny London is a renowned British luxury fashion brand celebrated for its distinctive aesthetic, innovative craftsmanship, and effortless fusion of tradition and modernity. With a commitment to exquisite design and uncompromising quality, we continue to push creative boundaries while maintaining our deep respect for artisanal techniques. At Halfpenny London, we believe in authenticity, creativity, passion, and continuous evolution, fostering a culture that inspires and empowers every team member.
As a Retail Sales Coordinator, you will play a hands-on role in ensuring an exceptional customer experience while supporting the day-to-day operations of our boutique. From assisting with appointments to preparing dresses and handling customer inquiries, you will be an integral part of our team. Working days are Tuesday - Saturday.
What We Are Looking For:
- Previous experience in fashion, luxury, or retail (bridal experience is a bonus).
- A keen eye for styling and a passion for customer service.
- Excellent written and verbal communication and problem-solving skills.
- A proactive and hands-on approach to daily tasks.
- Ability to work well in a team and under pressure.
Areas of Responsibility:
- Customer Experience & Order Administration: Provide exceptional customer service in-store, via phone, and over email. Follow up with brides to ensure they have all the necessary information about their orders. Assist with CRM management, ensuring accurate customer records. Support the team in achieving sales targets through excellent client service. Assist in bridal appointments by preparing gowns, dressing brides, and offering styling support.
- Boutique Operations & Presentation: Coordinate fittings and collections calendar in collaboration with Production and Retail teams. Steam and prepare dresses ahead of appointments and fittings. Maintain the boutique’s visual merchandising and ensure a high standard of presentation. Pack and prepare orders for collection or shipping. Keep track of stock levels and assist with inventory management. Support the Retail team with general tasks to ensure smooth daily operations.
What We Offer:
- Competitive salary
- Performance-based bonus opportunities
- A chance to grow and develop within a prestigious fashion brand
- Pension scheme and staff benefits
Contact Detail:
HALFPENNY LONDON LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Coordinator
✨Tip Number 1
Familiarise yourself with Halfpenny London's brand ethos and aesthetic. Understanding their unique style will help you connect with the team and demonstrate your passion for their products during any interactions.
✨Tip Number 2
Network within the fashion industry, especially with professionals who have experience in luxury retail or bridal. Attend relevant events or workshops to meet potential colleagues and learn more about the brand's culture.
✨Tip Number 3
Prepare to discuss your previous retail experiences in detail, particularly any roles that involved customer service or styling. Highlight specific examples of how you enhanced customer experiences or contributed to sales targets.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you successfully handled challenging customer situations. Being able to articulate these experiences will demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace Retail Sales Coordinator
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Halfpenny London’s unique aesthetic and values. Highlight your understanding of their commitment to quality and craftsmanship in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in fashion or retail, particularly any bridal experience. Emphasise skills that align with customer service and teamwork, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've provided exceptional customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is essential in the luxury fashion industry.
How to prepare for a job interview at HALFPENNY LONDON LTD
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any relevant experiences or insights you have about luxury fashion, and how they align with Halfpenny London's values of creativity and authenticity.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure a positive experience, as this is crucial for the Retail Sales Coordinator position.
✨Be Ready to Discuss Teamwork
Since the role requires working well in a team, think of instances where you've successfully collaborated with others. Be ready to discuss how you handle pressure and support your colleagues to achieve common goals.
✨Know the Brand Inside Out
Research Halfpenny London thoroughly before the interview. Understand their aesthetic, craftsmanship, and recent collections. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to the brand's success.
