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- Tasks: Lead a team to enhance customer experience and drive business success.
- Company: Join the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive pay, uncapped bonuses, and amazing discounts.
- Other info: Access to training, wellbeing services, and a supportive work culture.
- Why this job: Make a real impact in a dynamic environment with great career progression.
- Qualifications: Experience in management or mechanics, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
This is a really exciting time to join our Halfords Garage Services team. It will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you'll play a pivotal role in driving the centre's success.
As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer's journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you.
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Proven ability to deliver high levels of customer satisfaction through effective management and leadership. Experience in coaching, training, and developing colleagues in the moment. Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience). Strong organisational and time management skills. Full, valid driving licence.
We're in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager, Complaints in Weston-super-Mare employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Complaints in Weston-super-Mare
✨Tip Number 1
Get to know the company inside out! Research Halfords Garage Services and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they relate to the role. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Halfords family. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Assistant Manager, Complaints in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our Halfords Garage Services team and making a difference in customer experience.
Tailor Your Experience: Make sure to highlight your relevant experience, especially if you've worked as a mechanic or in management before. We love seeing how your background aligns with the Assistant Manager role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop environment.
✨Customer Experience Focus
Since this role is all about driving customer satisfaction, think of specific examples where you've improved customer experiences in previous roles. Prepare to share these stories during the interview to demonstrate your passion for customer service.
✨Show Leadership Skills
As you'll be assisting the Centre Manager, it's crucial to highlight your leadership abilities. Think of times when you've coached or developed colleagues and be ready to discuss your approach to motivating a team and driving performance.
✨Ask Smart Questions
Prepare some insightful questions about the company’s future plans, especially regarding their focus on electric mobility and motoring services. This shows your genuine interest in the role and helps you understand how you can contribute to their success.