At a Glance
- Tasks: Lead a team, drive profitability, and enhance customer experience in a dynamic automotive environment.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, and comprehensive health benefits.
- Why this job: Make a real impact while advancing your career in a thriving industry.
- Qualifications: Experience in management or mechanics, strong leadership, and customer service skills required.
- Other info: Access to training, career progression, and a supportive, inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Salary: £33,000 per annum
Average uncapped bonus of £7,100 per year (with potential to earn more)
5 days a week
Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager in Washington employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Washington
✨Tip Number 1
Get to know the company! Research Halfords and understand their values, services, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a referral, which can boost your chances of landing that Assistant Manager role.
✨Tip Number 3
Prepare for situational questions! Think about how you’ve handled challenges in previous roles, especially around customer satisfaction and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Assistant Manager in Washington
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Mention why you're excited about working in the automotive industry and how you can contribute to enhancing customer experiences. A little passion goes a long way!
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and technical knowledge, so we can see how you fit into our team right away.
Craft a Compelling Cover Letter: Use your cover letter to tell us your story. Explain how your previous roles have prepared you for this Assistant Manager position and how you plan to drive profitability while focusing on customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop inside out.
✨Customer Experience Focus
Prepare examples of how you've previously delivered high levels of customer satisfaction. Think about specific situations where you’ve improved customer journeys or resolved issues effectively. This will demonstrate your commitment to customer service, which is key for this role.
✨Show Leadership Skills
Be ready to talk about your experience in coaching and developing team members. Share stories that highlight your leadership style and how you’ve motivated others in a busy environment. This will help the interviewers see you as a potential leader who can drive profitability and team performance.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s growth plans, training opportunities, and the culture at Halfords. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.