At a Glance
- Tasks: Engage with customers and provide top-notch service while showcasing our amazing products.
- Company: Join the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Why this job: Be part of a growing team and make a real impact on customer experiences.
- Qualifications: Experience in customer service and a proactive attitude are key.
- Other info: Flexible hours and career development opportunities await you!
The predicted salary is between 10 - 12 £ per hour.
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.
Qualifications- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
- Age 21+
- £12.21 per hour for age 21+
- £10.00 per hour for under 21
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Customer Sales Advisor in Tamworth employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Tamworth
✨Tip Number 1
Get to know the company inside out! Before your interview, check out their website and social media. This will help you understand their values and products, so you can show off your knowledge and enthusiasm when chatting with them.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your past experiences relate to customer service and sales – this is your chance to shine!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects well on your attitude towards the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Advisor in Tamworth
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service, especially in retail. We want to see how you've wowed customers in the past and how you can bring that magic to our team!
Be Proactive: In your application, demonstrate your proactive approach to helping customers. Share examples of how you've identified customer needs and solved problems – we love a go-getter!
Tailor Your Application: Don’t just send a generic application! Tailor it to us by mentioning why you’re excited about working with StudySmarter and how you align with our values. It shows you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Stuff
Brush up on your customer service skills and be ready to share specific examples from your past experiences. Think about times when you went above and beyond for a customer or solved a tricky problem. This will show that you understand the importance of great service.
✨Familiarise Yourself with the Products
Take some time to research the products and services offered by the company. Knowing the ins and outs of what they sell will help you answer questions confidently and demonstrate your enthusiasm for the role. Plus, it’ll impress them when you can talk about their offerings!
✨Show Off Your Sales Skills
If you've worked towards sales targets before, be prepared to discuss your achievements. Share how you met or exceeded those targets and what strategies you used. This will highlight your proactive approach and ability to drive sales, which is key for a Customer Sales Advisor.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle different customer situations, like dealing with complaints or upselling products. This will showcase your problem-solving skills and your ability to think on your feet.