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- Tasks: Lead a team, drive profitability, and enhance customer experience in a dynamic automotive environment.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, generous leave, and discounts on products and services.
- Other info: Access to training, career progression, and a vibrant company culture focused on inclusivity.
- Why this job: Make a real impact while advancing your career in a supportive and innovative workplace.
- Qualifications: Experience in management or mechanics, strong leadership skills, and a passion for customer satisfaction.
The predicted salary is between 32000 - 40000 £ per year.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customers journey.
You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don't delay, apply today!
Maximum amount: £32,000 per annum
Average uncapped bonus of £7,100 per year (with potential to earn more)
5 days a week (This centre is closed on a Sunday)
Earn extra with our refer a friend scheme T&Cs Apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we're looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
National Tyres and Autocare is part of the Halfords family. We're in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We're the UKs leading retailer of motoring and cycling products and services, and the UKs largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Technical) in Swansea employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Technical) in Swansea
✨Tip Number 1
Get to know the company inside out! Research Halfords and its values, especially their focus on customer experience and team development. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in management and how they relate to the Assistant Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager (Technical) in Swansea
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the automotive industry! Share your experiences and what drives you to excel in customer service and management. A little passion goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in management or technical roles. We want to see how your skills align with the Assistant Manager position, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of your leadership and customer service skills that match our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge before the interview. Since this role requires strong mechanical skills, be prepared to discuss your hands-on experience and any relevant qualifications. Think about specific examples where you've solved problems or improved processes in a workshop setting.
✨Customer Focus is Key
This position is all about enhancing the customer journey, so be ready to share how you've delivered high levels of customer satisfaction in the past. Prepare anecdotes that highlight your ability to manage teams effectively while keeping the customer's needs at the forefront.
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership capabilities. Think of times when you've coached or developed colleagues. Be ready to explain your approach to training and how you motivate your team to achieve their best.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. This shows your genuine interest in the role and the company. You might want to inquire about the training schemes available or how success is measured in the centre. It’s a great way to show you’re thinking long-term!