Customer Sales Advisor in Suffolk

Customer Sales Advisor in Suffolk

Suffolk Part-Time 20800 - 25400 £ / year (est.) No home office possible
Halfords

At a Glance

  • Tasks: Engage with customers and provide exceptional service in a retail environment.
  • Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
  • Benefits: Enjoy discounts, wellness support, and a range of employee perks.
  • Other info: Flexible hours, career development opportunities, and a supportive work culture.
  • Why this job: Be part of a growing team and make a real impact on customer experiences.
  • Qualifications: Customer service experience and a proactive attitude are essential.

The predicted salary is between 20800 - 25400 £ per year.

Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in retail or elsewhere in the Group.

To be successful in this role you will need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
  • Life Assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Customer Sales Advisor in Suffolk employer: Halfords

At Halfords, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee growth and development. With comprehensive training programmes, generous discounts, and a range of benefits including wellness support and financial planning tools, we empower our Customer Sales Advisors to thrive in their roles while enjoying a fulfilling work-life balance in the vibrant setting of Ipswich. Join us as we lead the way in motoring and cycling services, and be part of a team that values diversity and inclusivity.
Halfords

Contact Detail:

Halfords Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Sales Advisor in Suffolk

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service experience and how you've helped customers in the past. We want to hear those success stories!

✨Tip Number 3

Dress to impress! Even if it’s a casual retail environment, looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent the brand well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!

We think you need these skills to ace Customer Sales Advisor in Suffolk

Customer Service
Retail Sales Experience
Proactive Approach
Understanding Customer Needs
Sales Target Achievement
Product Knowledge
Communication Skills
Teamwork
Time Management
Adaptability
Training and Development

Some tips for your application 🫡

Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!

Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match the job description. We love seeing how you fit into our team and what makes you unique.

Be Yourself: Let your personality shine through in your application. We’re looking for genuine people who can connect with customers, so don’t be afraid to show us who you are!

Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Halfords

✨Know Your Stuff

Before the interview, make sure you familiarise yourself with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you identified customer needs and went above and beyond to meet them. This is crucial for a Customer Sales Advisor role!

✨Be Ready for Role-Play

Expect some role-play scenarios during the interview. Practise how you would approach a customer looking for assistance. This will demonstrate your proactive approach and ability to engage with customers effectively.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're serious about the position and eager to learn more.

Customer Sales Advisor in Suffolk
Halfords
Location: Suffolk

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