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- Tasks: Manage supplier relationships and ensure performance standards are met.
- Company: Join Halfords, a leader in retail and customer service innovation.
- Benefits: Enjoy a competitive salary, hybrid working, and great employee perks.
- Other info: Dynamic work environment with opportunities for career growth.
- Why this job: Play a key role in technology modernization and make a real impact.
- Qualifications: Strong experience in supplier management and contract negotiations.
The predicted salary is between 50000 - 65000 £ per year.
Halfords is seeking a Service Assurance Manager to oversee technology supplier relationships at its Redditch support center. The role demands strong commercial experience in supplier management and contract negotiations, ensuring partners meet performance benchmarks. The successful candidate will navigate a complex supplier landscape and support governance activities.
Offering a hybrid working model, competitive salary, and various employee benefits, this position is crucial for Halfords's ongoing technology modernization efforts.
Strategic Service Assurance Manager – Retail & Customer employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Service Assurance Manager – Retail & Customer
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Halfords or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching Halfords and their technology initiatives. Show us that you understand their goals and how your experience in supplier management can help them achieve success.
✨Tip Number 3
Practice your negotiation skills! Since the role involves contract negotiations, be ready to discuss your past experiences and how you’ve successfully navigated complex supplier relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Strategic Service Assurance Manager – Retail & Customer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supplier management and contract negotiations. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Strategic Service Assurance Manager role. Share your passion for technology and how you can contribute to Halfords's modernization efforts.
Showcase Your Commercial Acumen: Since this role requires strong commercial experience, make sure to include examples of how you've successfully navigated supplier relationships and ensured performance benchmarks in your previous roles. We love seeing real-world impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Halfords
✨Know Your Suppliers
Before the interview, research Halfords and its technology suppliers. Understand their services, performance benchmarks, and any recent news. This will show your genuine interest in the role and help you discuss how you can manage these relationships effectively.
✨Master Contract Negotiations
Brush up on your contract negotiation skills. Be prepared to discuss your past experiences with supplier management and how you've successfully navigated complex negotiations. Use specific examples to illustrate your approach and outcomes.
✨Understand Governance Activities
Familiarise yourself with governance frameworks relevant to supplier management. Be ready to talk about how you would support governance activities at Halfords, ensuring that partners meet their performance benchmarks and align with the company's goals.
✨Embrace the Hybrid Model
Since this role offers a hybrid working model, think about how you can effectively manage supplier relationships both remotely and in-person. Share your strategies for maintaining communication and oversight in a flexible work environment during the interview.