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- Tasks: Support the Centre Manager and lead a team to enhance customer experience.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and amazing discounts.
- Why this job: Be part of a growing company with excellent career progression opportunities.
- Qualifications: Experience in customer satisfaction and effective team management required.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 24000 - 33000 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
Join us as an Assistant Manager and play a key role in driving the success of your centre. You’ll support the Centre Manager, lead the team, and keep the customer journey at the heart of everything we do. From supporting workshop activity to boosting sales and delivering great service, you’ll help make every day run smoothly.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay, apply today!
- Maximum amount of £33,100 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply.
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Experience / Ability to deliver high customer satisfaction and experience through effective management
- Experience / Ability to deliver coaching/training in the moment to colleagues
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager in Southwick employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Southwick
✨Tip Number 1
Get to know the company! Research Halfords and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Halfords. Plus, it might just give you an edge!
✨Tip Number 3
Prepare for situational questions! Think about how you’ve handled customer service challenges or team management in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Southwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and customer service skills, as these are key for the Assistant Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our success. Share specific examples of how you've driven business performance or improved customer satisfaction in the past.
Showcase Your Communication Skills: Since excellent communication is crucial for this position, ensure your application is clear and well-structured. Use concise language and check for any spelling or grammar mistakes before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining the Halfords family!
How to prepare for a job interview at Halfords
✨Know the Company Inside Out
Before your interview, make sure you research Halfords thoroughly. Understand their services, values, and recent developments in the automotive industry. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
Halfords places a strong emphasis on customer satisfaction. Be ready to discuss how you've previously enhanced customer experiences and how you plan to do so in this role. Highlight any specific strategies or initiatives you've implemented that led to positive outcomes.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in the Assistant Manager role. This shows your genuine interest and helps you assess if it's the right fit for you.
