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- Tasks: Lead a team to deliver exceptional customer service and manage daily department operations.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and opportunities for career growth.
- Why this job: Step into management with training and support to achieve your career ambitions.
- Qualifications: Experience in supervising teams and delivering great customer service is preferred.
- Other info: We're committed to inclusivity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you'll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.
A key part of the sales floor leadership team, you'll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you'll have an infectious enthusiasm for our products and services. You'll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
Qualifications- Experience of supervising or leading a small team
- Experience of delivering great customer service ideally in a retail sales or a services business environment
- Experience of delivering on the job training / coaching to others
- Experience of working to tight deadlines
- A track record of achieving exceptional results against sales targets
- Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided - a commitment to your own development is essential!
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Department Supervisor in Skegness employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Supervisor in Skegness
✨Tip Number 1
Get to know the company inside out! Research Halfords, their products, and their values. This way, when you chat with them, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a mate or in front of the mirror. Focus on your experience in supervising teams and delivering top-notch customer service.
✨Tip Number 3
Network like a pro! Connect with current or former Halfords employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family!
We think you need these skills to ace Department Supervisor in Skegness
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've wowed customers in the past and how you plan to keep that legendary standard going at Halfords.
Team Leadership Experience is Key: If you've supervised or led a team before, let us know! Share specific examples of how you've coached others and contributed to a positive team environment. We love seeing that enthusiasm for teamwork!
Be Yourself in Your Application: Don’t be afraid to let your personality shine through. We’re looking for genuine passion and commitment to your own development. Show us what makes you tick and why you’re excited about this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you're keen to join the Halfords family!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Familiarise yourself with Halfords' products and services. Show your enthusiasm for motoring and cycling, even if you don't have technical knowledge yet. This will demonstrate your commitment to learning and your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised or coached a team in the past. Highlight specific situations where you delivered exceptional customer service or achieved sales targets, as this aligns perfectly with the role's requirements.
✨Emphasise Your Customer Focus
Be ready to discuss your approach to delivering outstanding customer service. Share anecdotes that illustrate your ability to wow customers and create memorable experiences, which is crucial for a Department Supervisor.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the company's growth plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
