Join to apply for the Customer Service Advisor role at Halfords
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This range is provided by Halfords. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
- £27,936.48 – £28,387 per annum + bonus
- 5 days a week / 44 hours per week
- Earn extra with our refer a friend scheme – T&C’s Apply
We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.
As a Customer Service Advisor, you’ll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have.
Benefits Include
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream – access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share Save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costsPension Scheme & Life Assurance
Skills And Experience
- Proven track record of delivering excellent customer service
- IT literate
- Able to handle difficult situations professionally and calmly
- Experience working towards and achieving targets
- Ideally, experience in an Autocentre environment
- Must have a full drivers licence with less than 9 points as role will include collection and delivery of vehicles
Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Retail
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Contact Detail:
Halfords Recruiting Team