At a Glance
- Tasks: Drive sales and deliver exceptional customer service in the automotive sector.
- Company: Join Halfords, the UK's largest retailer for automotive and cycling products.
- Benefits: Enjoy discounts on products, financial planning support, and health cash plans.
- Why this job: Be part of a passionate team and make a real impact in customers' lives.
- Qualifications: Strong communication skills and experience in retail or automotive sales are essential.
- Other info: Opportunities for career progression and a vibrant work culture await you.
The predicted salary is between 21600 - 37800 £ per year.
Up to 27,000 per year + Uncapped Bonus. Do you have a passion for sales and all things motoring? We are looking for a professional and confident salesperson to join the UK's biggest retailer in all things auto. Our salespeople aren’t afraid to step into the limelight and showcase their skills to ensure the customer receives the services and products they don’t only want but leave with everything they need.
You’ll be working with a large team who share your passion for cars and who want to go that extra mile to deliver amazing service to our customers. You will drive sales across the Halfords group arranging for customer cars to be repaired in our stores, our garages, and, at the customers home, as well as their place of work. In this role, you’ll work with colleagues at our retail stores, in our Autocentre, and our Halfords Mobile Expert teams to deliver a seamless customer experience. You will be great at working at pace and be brilliant at building relationships.
To be a success in this role you’ll need:
- Excellent rapport-building and communication skills
- Experience in delivering great face to face customer service ideally in a retail sales or automotive based environment
- A track record of achieving exceptional results against sales targets, through converting conversations into opportunities
- Experience in sharing expertise with others
- A keen interest in or experience in working with motoring products / services
What we can offer:
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. We are the UK and Ireland’s leading retailer of automotive and cycling products and one of the UK’s leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.
Locations
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Sales Manager
✨Tip Number 1
Familiarise yourself with the latest automotive trends and products. Being knowledgeable about the industry will not only boost your confidence but also help you engage in meaningful conversations with potential customers and colleagues.
✨Tip Number 2
Practice your rapport-building skills by engaging with friends or family in role-play scenarios. This will help you refine your communication techniques and prepare you for real-life interactions with customers.
✨Tip Number 3
Network within the automotive community, whether online or offline. Attend local car shows or join automotive forums to connect with like-minded individuals who can provide insights and possibly refer you to job opportunities.
✨Tip Number 4
Showcase your passion for cars in your conversations. Whether it's discussing your favourite models or sharing experiences, demonstrating genuine enthusiasm can set you apart from other candidates and resonate well with the hiring team.
We think you need these skills to ace Services Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly in retail or automotive environments. Emphasise your ability to build rapport and achieve sales targets, as these are key skills for the Services Sales Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and motoring. Mention specific experiences where you successfully converted conversations into sales opportunities, and how you can contribute to the team at Halfords.
Highlight Relevant Skills: In your application, clearly outline your communication skills and any experience you have in delivering exceptional customer service. Use examples to demonstrate how you've gone the extra mile for customers in previous roles.
Show Enthusiasm for the Brand: Express your enthusiasm for Halfords and its products in your application. Mention any personal experiences with their services or products, and how this aligns with your desire to help customers find what they need.
How to prepare for a job interview at Halfords
✨Show Your Passion for Motoring
Make sure to express your enthusiasm for cars and the automotive industry during the interview. Share any personal experiences or knowledge you have about motoring products and services, as this will demonstrate your genuine interest in the role.
✨Highlight Your Sales Achievements
Prepare specific examples of how you've successfully met or exceeded sales targets in previous roles. Discuss the strategies you used to convert conversations into sales opportunities, as this aligns perfectly with what the company is looking for.
✨Demonstrate Rapport-Building Skills
Since excellent communication and rapport-building skills are crucial for this position, practice showcasing these abilities. You might want to role-play common customer scenarios to illustrate how you would engage with clients effectively.
✨Emphasise Team Collaboration
This role involves working closely with various teams, so be ready to discuss your experience in collaborative environments. Share examples of how you've worked with others to deliver exceptional customer service and achieve common goals.