Cycle Technician: Expert Bike Service & Customer Experience in Rotherham
Cycle Technician: Expert Bike Service & Customer Experience

Cycle Technician: Expert Bike Service & Customer Experience in Rotherham

Rotherham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert bike service and repair while delivering exceptional customer experiences.
  • Company: Leading UK cycling retailer committed to inclusivity and passion for cycling.
  • Benefits: Employee discounts, wellness programme, and a supportive work environment.
  • Why this job: Join a vibrant team and help customers find their dream bikes every day.
  • Qualifications: Technical skills in bike servicing and a passion for cycling.
  • Other info: Great opportunity for career growth in a dynamic and friendly atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

A leading cycling retailer in the UK seeks a passionate individual with technical skills for a role focused on bike service and repair. You will deliver top-quality customer service while assisting customers in finding and maintaining their dream bikes.

Responsibilities include:

  • Service and repair across various cycle types
  • Teamwork
  • Achieving sales targets

This role offers various benefits, including employee discounts and a wellness program, as we strive for inclusivity in our workforce.

Cycle Technician: Expert Bike Service & Customer Experience in Rotherham employer: Halfords

As a leading cycling retailer in the UK, we pride ourselves on fostering a vibrant work culture that values passion for cycling and exceptional customer service. Our employees enjoy a range of benefits, including generous discounts on products, a comprehensive wellness programme, and ample opportunities for professional growth within a supportive team environment. Join us to be part of a company that not only champions inclusivity but also encourages you to turn your love for bikes into a rewarding career.
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Contact Detail:

Halfords Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cycle Technician: Expert Bike Service & Customer Experience in Rotherham

✨Tip Number 1

Get to know the company! Research their values, products, and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your bike knowledge! Brush up on different bike types, common repairs, and customer service scenarios. Being able to chat confidently about bikes will impress your interviewers and show you're ready to hit the ground running.

✨Tip Number 3

Network with fellow cycling enthusiasts! Join local cycling groups or forums to connect with others in the industry. You never know who might have a lead on job openings or can offer valuable advice.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Cycle Technician: Expert Bike Service & Customer Experience in Rotherham

Technical Skills in Bike Service and Repair
Customer Service Skills
Teamwork
Sales Skills
Attention to Detail
Problem-Solving Skills
Communication Skills
Knowledge of Various Cycle Types

Some tips for your application 🫡

Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it drives you to provide excellent service.

Highlight Your Technical Skills: Make sure to detail your technical skills related to bike service and repair. We want to see what makes you an expert! Mention specific tools or techniques you’re familiar with to show you’re ready to hit the ground running.

Customer Service is Key: Since this role is all about delivering top-notch customer service, include examples of how you've gone above and beyond for customers in the past. We love seeing candidates who understand the importance of a great customer experience!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!

How to prepare for a job interview at Halfords

✨Know Your Bikes Inside Out

Brush up on your technical knowledge about different bike types and common repairs. Be ready to discuss specific services you've performed and how you can help customers maintain their bikes. This shows your passion and expertise, which is exactly what they’re looking for!

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This role is all about creating a great experience for cyclists, so let your interpersonal skills shine!

✨Teamwork Makes the Dream Work

Since teamwork is key in this role, be ready to talk about your experiences working in a team environment. Share stories that highlight your ability to collaborate, support colleagues, and contribute to achieving sales targets together. They want to see that you can fit into their team culture.

✨Embrace Inclusivity and Wellness

Familiarise yourself with the company’s values around inclusivity and wellness. Be prepared to discuss how you can contribute to a positive work environment and support your colleagues. Showing that you align with their ethos will definitely make you stand out!

Cycle Technician: Expert Bike Service & Customer Experience in Rotherham
Halfords
Location: Rotherham

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  • Cycle Technician: Expert Bike Service & Customer Experience in Rotherham

    Rotherham
    Full-Time
    24000 - 36000 £ / year (est.)
  • H

    Halfords

    5000+
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