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For Companies At a Glance
- Tasks: Engage with customers and provide top-notch service while showcasing our amazing products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Why this job: Be part of an exciting growth journey in a dynamic and inclusive environment.
- Qualifications: Customer service experience and a proactive attitude are key to success.
- Other info: Flexible working hours and opportunities for career progression await you!
The predicted salary is between 10 - 12 £ per hour.
Age 21+ – £12.21 per hour
Under 21 – £10.00 per hour
Role and Training
Got a knack with customers? Ideally, you already have retail sales experience, but if you’ve worked in another customer‑focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to develop your career, so whatever path you want to follow and whatever pace you want to progress, we will support you to make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To Be Successful In This Role You Will Need
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24/7
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes with significant reductions
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – access up to 30% of your pay as you earn it and save automatically
- Health Cash Plan – claim cash back towards healthcare costs and access to health and well‑being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Renfrew employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Renfrew
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products and services, and think about how your customer service skills can fit into their mission. This will show them you’re genuinely interested and ready to contribute.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your retail sales experience and any achievements in customer service. Think of specific examples where you’ve gone above and beyond for a customer. We all love a good story, so make yours memorable!
✨Tip Number 3
Be proactive during the interview. Ask questions about the role and the team. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you. Plus, it gives you a chance to demonstrate your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to grow with us, so don’t hesitate to take that step!
We think you need these skills to ace Customer Sales Advisor in Renfrew
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match what we’re looking for in a Customer Sales Advisor. It shows us you care.
Be Yourself: We love authenticity! Let your personality shine through in your application. We’re looking for someone who can connect with customers, so don’t be afraid to show us who you are.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and keep track of it!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service, which is key for a Customer Sales Advisor role.
✨Familiarise Yourself with the Products
Take some time to research the products and services offered by the company. Knowing the ins and outs of what they sell will help you answer questions confidently and demonstrate your enthusiasm for the role. Plus, it’ll impress the interviewer!
✨Prepare for Common Interview Questions
Anticipate questions related to sales targets and how you've achieved them in the past. Be ready to discuss your problem-solving skills and how you approach customer needs. Practising your answers can help you feel more relaxed during the actual interview.
✨Show Your Availability and Flexibility
Since the role requires working on a rota basis, be clear about your availability during the interview. Highlight your willingness to work weekends and any flexibility you have. This shows that you're committed and ready to jump in when needed.
