Halfords is seeking a strategic leader to head Labour & Performance across our garage network. You will drive labour utilisation, build scalable operating models and partner with regional and centre leadership to improve efficiency, profitability and customer experience.
You will lead data‑driven change, design KPIs and incentive schemes, and coach teams to deliver sustainable performance. This hybrid role is based at the Redditch Support Centre with three days onsite and two days remote, with a
Head of Labour & Performance — Hybrid, Data-Driven Ops Leader in Redditch employer: Halfords
Halfords is an excellent employer that prioritises employee development and offers a supportive work culture in Havant. With comprehensive training programmes and clear pathways to management, team members are empowered to grow their careers while delivering exceptional customer service. The collaborative environment fosters teamwork and ensures that every employee feels valued and motivated to succeed.
