At a Glance
- Tasks: Support commercial plans by managing product and supplier data with precision.
- Company: Join Halfords, a leader in motoring and cycling innovation.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Be at the heart of a dynamic team driving commercial success.
- Qualifications: Strong admin skills, attention to detail, and a passion for data.
The predicted salary is between 30000 - 42000 £ per year.
About us
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience - from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly. If you're willing to get stuck in, you'll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.
About the role
As a Commercial Support Administrator, you'll be at the heart of Commercial Support, ensuring the accurate, right-first-time delivery of commercial plans across product and supplier data. From vendor and product setup to pricing, promotions, and multi-million-pound rebates and contributions, your work will underpin key commercial activity. You'll also act as a trusted supplier contact, supporting critical business processes within a tight knit team of seven. Product and supplier data management starts and ends with Commercial Support.
Key responsibilities
- Creation of new vendors and ongoing maintenance of existing vendor records, including terms and conditions.
- Creation of new SKUs and maintenance of existing ones, ensuring accuracy of status, attributes, and data integrity through quality control processes.
- Ongoing maintenance of recommended retail price and cost prices across all retail categories, including tyres for Halfords Garages (HAC).
- Support the execution of core promotional campaigns entering and reporting on commercial plans.
- Advise commercial buyers on the most suitable promotional mechanics based on system capabilities.
- Communicating with suppliers to confirm monies owed based on Rebate and contribution agreements, working with Finance to ensure settlement of any claims.
- Support the centralised ticketing process through quality control reporting and managing communications to retail operations.
- Provide the commercial teams with insights relating to risk, opportunities, and data quality control.
- Drive the creation of process flows and influence adherence to governance standards.
- Assist with internal and external audits to ensure data quality and uphold business integrity.
About you
- Established administrative experience and a keen eye for detail.
- Analytical and curious minded, with a natural interest in understanding data.
- You have a good working knowledge of Microsoft Word, Excel, PowerPoint and OneNote.
- Experience using SAP, PIM systems, Enable or Power BI would be highly desirable.
- Discretion when handling commercially sensitive information.
- Well organised and able to manage, plan and prioritise workload effectively.
- Experience working in a retail commercial environment is desirable.
- Adaptable and open to change, helping to develop and improve processes over time.
- Team Player - happy to work independently as well as within a team environment.
Commercial Support Administrator in Redditch employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Support Administrator in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand Halfords' mission and values, and think about how your skills as a Commercial Support Administrator can contribute to their success.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and show off your keen eye for detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Halfords team.
We think you need these skills to ace Commercial Support Administrator in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that are relevant to the Commercial Support Administrator role. Highlight your administrative experience and any specific knowledge of data management or retail environments to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Don’t forget to mention your analytical mindset and attention to detail, as these are key for us.
Showcase Your Skills: When filling out your application, be sure to showcase your proficiency with Microsoft Office and any experience with SAP or PIM systems. We love seeing candidates who can hit the ground running with the tools we use!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Halfords!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Before the interview, make sure you understand Halfords' mission and values. Familiarise yourself with their product range and services, especially around e-bikes and electric vehicles. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Showcase Your Skills
Highlight your administrative experience and attention to detail during the interview. Be ready to discuss specific examples of how you've managed data or supported commercial activities in previous roles. This will demonstrate your capability to handle the responsibilities of a Commercial Support Administrator.
✨Be Data Savvy
Since the role involves managing product and supplier data, brush up on your knowledge of Microsoft Excel and any relevant systems like SAP or PIM. Prepare to discuss how you've used these tools in the past to ensure data accuracy and integrity.
✨Team Player Mindset
Halfords values teamwork, so be prepared to talk about your experiences working in a team environment. Share examples of how you've collaborated with others to achieve common goals, and express your willingness to adapt and improve processes as part of a tight-knit team.