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- Tasks: Lead a dynamic team and ensure top-notch customer satisfaction in the automotive industry.
- Company: Join National Tyres, part of Halfords, the UK's largest automotive service provider.
- Benefits: Enjoy competitive salary, uncapped bonuses, and fantastic discounts on products and services.
- Why this job: Make a real impact while advancing your career in a rapidly growing company.
- Qualifications: Strong leadership skills and experience in customer satisfaction are essential.
- Other info: Access to training, career progression, and a supportive, inclusive workplace.
The predicted salary is between 31997 - 39720 £ per year.
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!
Salary: £31,997 - £39,720 per annum
Average uncapped bonus: £10,800 per year (with potential to earn more)
Working hours: 5 days a week
Earn extra: with our refer a friend scheme T&Cs Apply.
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and experience:
- Fantastic leadership and team management skills within the automotive or similar industry
- Experience delivering high customer satisfaction and displaying effective management
- Engaging and motivational, coaching-based approach to team development and able to provide in the moment training
- Experience of meeting compliance standards across Health and Safety
- Experienced with high sales turnover and managing KPIs
- Excellent communication skills, verbally and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Centre Manager in Portsmouth employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in Portsmouth
✨Tip Number 1
Get to know the company inside out! Research National Tyres and Halfords, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to leadership and customer satisfaction. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Centre Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Centre Manager role. Highlight your leadership skills and any experience in the automotive industry. We want to see how you can drive team success and enhance customer satisfaction!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer experience and your management style. Let us know why you're excited about joining our team at National Tyres.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s hitting sales targets or improving customer satisfaction, we love to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t delay, apply today!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Before the interview, make sure you understand the automotive industry and the specific role of a Centre Manager. Research National Tyres and their values, as well as their approach to customer satisfaction. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your ability to motivate and engage a team effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle challenging situations. Think about scenarios related to team management, compliance standards, and customer complaints. Practising these will help you respond confidently during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the training opportunities, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.