Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support payroll processing and handle employee queries with accuracy and detail.
- Company: Join Halfords, a leading retailer in motoring and cycling innovation.
- Benefits: Enjoy competitive salary, hybrid working, and extensive employee discounts.
- Why this job: Be part of a supportive team that values your growth and development.
- Qualifications: Intermediate Excel skills and a proactive, customer-focused attitude required.
- Other info: Inclusive workplace welcoming applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions.
The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.
If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.
As a Payroll Administrator, you take pride in providing accurate and timely support across both payroll processing and employee queries. From inputting payments and transactional data to post-payday customer service, you are a calm, detail-oriented presence in a fast-paced team.
You are naturally organised, great with Excel, and confident speaking to people—even when the conversations are tough. You understand the importance of accuracy and communication when people’s pay is involved and enjoy being part of a close-knit, supportive team.
To you, it’s the opportunity to join a business that invests in your development, with full training and CIPP study support available. You’ll be guided by experienced colleagues, with plenty of scope to grow, learn and progress—all while making a real difference to the day-to-day experience of colleagues across the business.
Key Responsibilities- Calculation and explanation of payments made
- Actioning P45’s and New Starter Declaration forms
- Responding to queries from external agencies including HMRC, DWP and CSA
- Responding to queries from internal colleagues regarding all aspects of their pay
- General administration duties
- Any additional support as needed
- Intermediate Excel skills with experience of lookups/pivot tables etc
- Customer focused with a proactive attitude to problem solving
- A high level of accuracy and attention to detail
- An ability to perform well under pressure
- An enthusiastic and self-motivated approach
- Great organisational and communication skills
- Ability to work as part of a Team and across multiple internal departments i.e. Finance / People Team
- The ability to prioritise and work to tight deadlines
A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working with a blend of working in our Support Centre and from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
This position will be based at least 2 days per week at our Support Centre in Redditch, West Midlands.
Payroll Administrator employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Administrator
✨Tip Number 1
Familiarise yourself with payroll software and Excel functions, especially lookups and pivot tables. This will not only boost your confidence but also demonstrate your technical skills during any discussions with the hiring team.
✨Tip Number 2
Prepare to discuss your experience in handling payroll queries and how you maintain accuracy under pressure. Sharing specific examples can help illustrate your problem-solving abilities and customer-focused approach.
✨Tip Number 3
Research Halfords' values and mission to understand their commitment to customer service and teamwork. This knowledge will allow you to align your responses with their culture during any interviews or conversations.
✨Tip Number 4
Network with current or former employees of Halfords on platforms like LinkedIn. They can provide valuable insights into the company culture and the role, which can help you tailor your approach when applying.
We think you need these skills to ace Payroll Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Payroll Administrator role. Emphasise your proficiency in Excel, attention to detail, and any previous payroll or HR experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Halfords that resonate with you, such as their commitment to customer service and employee development.
Highlight Key Skills: In your application, clearly outline your intermediate Excel skills, problem-solving abilities, and communication strengths. Use examples from past experiences to demonstrate how you've successfully handled payroll-related tasks or customer queries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Payroll Administrator.
How to prepare for a job interview at Halfords
✨Showcase Your Excel Skills
Since the role requires intermediate Excel skills, be prepared to discuss your experience with lookups and pivot tables. You might even want to mention specific examples of how you've used these skills in previous roles.
✨Demonstrate Attention to Detail
Accuracy is crucial in payroll processing. During the interview, highlight instances where your attention to detail made a significant impact, such as catching errors or improving processes.
✨Prepare for Customer Queries
As you'll be responding to queries from both internal colleagues and external agencies, think of examples where you've successfully handled difficult conversations or resolved complex issues. This will show your customer-focused attitude.
✨Emphasise Teamwork and Communication
The role involves working closely with various departments. Be ready to discuss how you've collaborated with others in the past and how you communicate effectively, especially under pressure.
