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- Tasks: Lead a dynamic team in delivering top-notch customer service and driving business success.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and fantastic discounts on products.
- Why this job: Be part of an exciting growth journey in the automotive industry with great career progression.
- Qualifications: Experience in management or mechanics, with strong leadership and customer service skills.
- Other info: Access to training, health benefits, and a supportive, inclusive workplace.
The predicted salary is between 27936 - 33100 £ per year.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centre's success.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer's journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Salary: £27,936.48 - £33,100 per annum + bonus (Average uncapped bonus of £7,100 per year with potential to earn more)
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager in Norwich employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Norwich
✨Tip Number 1
Get to know the company! Research Halfords Garage Services and understand their values, mission, and what makes them tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Assistant Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the role. We want to hear about your hands-on experience and how you’ve driven success in previous positions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Halfords and ready to take the next step in your career with us.
We think you need these skills to ace Assistant Manager in Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our Halfords Garage Services team and contributing to a first-class customer experience.
Tailor Your Experience: Make sure to highlight your relevant experience in management or as a mechanic. We’re looking for someone who can bring their skills to the table, so don’t be shy about showcasing your achievements and how they relate to the Assistant Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and understand. This will help us get a good sense of your communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you’re keen on joining our Halfords family!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop inside out.
✨Customer Experience Focus
Since this role is all about driving customer satisfaction, think of examples from your past where you’ve successfully improved customer experiences. Prepare to share these stories during the interview to demonstrate your commitment to putting customers first.
✨Show Leadership Skills
As an Assistant Manager, you’ll be expected to lead and develop your team. Think of specific instances where you’ve coached or trained colleagues effectively. Highlight your leadership style and how you can motivate others to achieve their best.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s future plans, especially regarding their focus on electric mobility and customer service. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
