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- Tasks: Lead a team, drive profitability, and enhance customer experience in a busy automotive environment.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, generous leave, and discounts on products and services.
- Why this job: Make a real impact in a dynamic role with excellent career progression and training.
- Qualifications: Experience in management or mechanics, strong leadership, and customer satisfaction skills required.
- Other info: Be part of an inclusive workplace that values diversity and offers fantastic career growth.
The predicted salary is between 28000 - 33100 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer journey.
You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you.
Salary: £28,000 - £33,100 per annum
Average uncapped bonus: £7,100 per year (with potential to earn more)
Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Newcastle under Lyme) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Newcastle under Lyme)
✨Tip Number 1
Get to know the company! Research Halfords and understand their values, services, and what makes them tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Assistant Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the job description. We want to hear your stories about driving profitability and enhancing customer journeys!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Halfords family. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Assistant Manager (Newcastle under Lyme)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the automotive industry! Share your experiences and what drives you to excel in customer service and management. A little passion goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in management or as a mechanic. We want to see how your skills align with the role of Assistant Manager, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've driven business performance or improved customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Brush up on your technical knowledge and be ready to discuss your hands-on experience as a mechanic. They’ll want to know how you can apply your skills in a management role, so think of specific examples where you've solved problems or improved processes.
✨Customer Focus is Key
Since the role emphasises customer satisfaction, prepare to share instances where you’ve gone above and beyond for customers. Think about how you can enhance the customer journey and be ready to discuss your ideas during the interview.
✨Show Your Leadership Skills
Be prepared to talk about your experience in coaching and developing team members. Highlight any successful training initiatives you’ve led and how you’ve motivated your colleagues to achieve their best performance.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s future plans, training opportunities, or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.