At a Glance
- Tasks: Deliver top-notch customer service by fitting and repairing tyres on the go.
- Company: Join National Tyres and Autocare, part of the Halfords family, leading in motoring services.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Why this job: Be part of a growing team making a real impact in the automotive industry.
- Qualifications: Experience in tyre fitting and great customer service skills required.
- Other info: Full-time role with excellent career growth and an inclusive workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
Job Overview
Our Mobile Tyre Technicians use their expertise to deliver a fantastic customer experience in the field. Receiving bookings through an electronic device you\’ll order and collect stock from your base location, load the van and plan your route. Driving to customers\’ homes or workplaces you\’ll carry out booked jobs, working to the highest technical and safety standards.
Responsibilities
You\’ll be responsible for the safe keeping – and driving – of the National Mobile van and all equipment, and will have to ensure everything is maintained and ready for service.
Qualifications
- Experience of removing, repairing and fitting tyres, gained either in a garage or on the road
- Experience of providing great face to face customer service
- The ability to manage your time, act on your own initiative and identify the best way forward
- A full driving licence with no more than 6 points
- An understanding of Health & Safety regulations and practices
Working Hours
This role is full time, 44 hours per week, working weekdays 08:30 – 17:30 with a 1 hour unpaid break and Saturday 08:30 – 12:30. A van and tools are provided for use during shifts and during the one hour call‑out period either side of each shift.
Benefits
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy‑day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
About the Company
National Tyres and Autocare is part of the Halfords family. We\’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We\’re the UK\’s leading retailer of motoring and cycling products and services, and the UK\’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Mobile Tyre Technicians employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Tyre Technicians
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on National Tyres and Autocare. Understand their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience with tyre fitting and customer service can benefit the role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! If you have any certifications or training related to tyre fitting or health and safety, make sure to mention them during your interview. It’s a great way to stand out and demonstrate your commitment to quality work.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobile Tyre Technicians
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with tyre fitting and customer service in your application. We want to see how your skills match up with what we’re looking for!
Be Yourself: Don’t be afraid to let your personality shine through in your written application. We value authenticity and want to get to know the real you!
Tailor Your Application: Take a moment to customise your application for the Mobile Tyre Technician role. Mention specific responsibilities from the job description that excite you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your tyre knowledge! Understand the different types of tyres, how to fit and repair them, and be ready to discuss your past experiences. This will show that you're not just a good driver but also a skilled technician.
✨Customer Service is Key
Since you'll be interacting with customers directly, think of examples where you've provided excellent service in the past. Be prepared to share how you handled difficult situations or went the extra mile for a customer. This will highlight your people skills!
✨Plan Your Route
Just like in the job, planning is crucial for the interview too! Research the company and its values, and prepare questions to ask at the end. This shows you're genuinely interested and have done your homework.
✨Safety First
Familiarise yourself with Health & Safety regulations related to tyre fitting and mobile services. Be ready to discuss how you prioritise safety in your work. This will demonstrate your commitment to maintaining high standards, which is essential for this role.