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For Companies At a Glance
- Tasks: Be the friendly face for customers, managing bookings and solving their queries.
- Company: Leading automotive service provider in Lincoln with a focus on customer satisfaction.
- Benefits: Competitive pay, annual leave, and discounts on products.
- Why this job: Join us to make a real difference in customer experiences and grow with us.
- Qualifications: Strong customer service skills, IT literacy, and a valid driver's license.
- Other info: Exciting opportunity to be part of our success and growth journey.
The predicted salary is between 24000 - 36000 £ per year.
A leading automotive service provider in Lincoln is looking for a Customer Service Advisor. This role involves being the first point of contact for customers, managing job bookings, and addressing technical concerns.
The ideal candidate will have a strong background in customer service, IT literacy, and a valid driver's license.
The position offers various benefits, including competitive pay, annual leave, and discounts on products. Join us at this pivotal time to contribute to our ongoing success and growth.
Customer Service Advisor – 22h/wk, uncapped bonus & benefits in Lincoln employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – 22h/wk, uncapped bonus & benefits in Lincoln
✨Tip Number 1
Make sure you know the company inside out! Research their services and values so you can show off your knowledge during interviews. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations or technical concerns. We want to demonstrate our problem-solving skills and ability to keep customers happy.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give us insider info and maybe even a referral, which is always a bonus when applying.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Service Advisor – 22h/wk, uncapped bonus & benefits in Lincoln
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled customer queries and resolved issues in the past. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your IT literacy and any relevant experience that aligns with the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Halfords
✨Know the Company Inside Out
Before your interview, do some research on the automotive service provider. Understand their services, values, and recent achievements. This will not only impress them but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability to handle the role effectively.
✨Brush Up on Technical Knowledge
Since the role involves addressing technical concerns, make sure you're familiar with common automotive issues and terminology. This will show that you’re proactive and ready to tackle any questions they might throw your way.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
