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- Tasks: Lead a team, drive profitability, and enhance customer experience in a dynamic automotive environment.
- Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy competitive salary, uncapped bonuses, discounts, and comprehensive health benefits.
- Other info: Access to training, career progression, and a vibrant company culture awaits you.
- Why this job: Make a real impact while advancing your career in a supportive and innovative workplace.
- Qualifications: Experience in management or mechanics, strong leadership, and customer service skills required.
The predicted salary is between 37000 - 44000 £ per year.
Ready for the next step in management with the UKs largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customers journey.
You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don't delay, apply today!
Salary: £37,000 per annum
Average uncapped bonus: £7,100 per year (with potential to earn more)
Working hours: 5 days a week
Benefits Include:
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we're looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
We're in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. We're the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Locations
Assistant Manager in Kirkcaldy, Scotland employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Kirkcaldy, Scotland
✨Tip Number 1
Get to know the company! Research Halfords and understand their values, services, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that Assistant Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the job description. We want to hear your stories about driving profitability and enhancing customer journeys!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Assistant Manager role.
We think you need these skills to ace Assistant Manager in Kirkcaldy, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and any technical qualifications you have, as this will show us you're a great fit for the Assistant Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer service and how your previous experiences have prepared you for this role. Be genuine and let your personality shine through!
Showcase Your Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to drive profitability and enhance customer satisfaction. Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for all the fantastic benefits and opportunities we offer at Halfords!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop inside out.
✨Customer Focus is Key
Since the job emphasises customer satisfaction, prepare examples of how you've previously enhanced the customer journey. Think about specific situations where your leadership made a difference in service quality or customer feedback. This will demonstrate your commitment to driving business performance through excellent customer service.
✨Showcase Your Leadership Skills
Be ready to talk about your experience in coaching and developing team members. Share stories that highlight your ability to lead by example, especially in a busy workshop environment. This will help the interviewers see you as a potential leader who can motivate and manage a team effectively.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals. Plus, it gives you a chance to engage with the interviewers!