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- Tasks: Deliver exceptional customer service and help customers find the right products.
- Company: Join Halfords, a leading retail company with a focus on inclusivity.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Other info: Flexible hours and opportunities for career growth await you!
- Why this job: Kickstart your career in retail while making a real difference for customers.
- Qualifications: Experience in customer service or retail sales is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Work type: Part time, 16 hours per week
Site: Inverurie, Inverurie Retail Park
Age 21+ £13.81 per hour
Under 21 £11.95 per hour
Got a knack with customers? Ideally, you already have retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
Responsibilities
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Customer Sales Advisor in Inverurie employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Inverurie
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products, values, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your knack for delivering great service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a good first impression, so put in the effort to look your best.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Sales Advisor in Inverurie
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've wowed customers in the past, so share those stories!
Tailor Your Application: Read through the job description carefully and match your skills and experiences to what we're looking for. This shows us that you're genuinely interested and a great fit for the role.
Be Yourself: We love authenticity! Let your personality shine through in your application. We’re looking for someone who can connect with our customers, so don’t be afraid to show us who you are.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about delivering great service. Be ready to share specific examples that highlight your proactive approach.
✨Familiarise Yourself with the Products
Since you'll be demonstrating and explaining products, take some time to research what the company offers. Knowing the ins and outs of their products will not only impress your interviewers but also show your genuine interest in the role.
✨Prepare for Sales Target Questions
Expect questions about how you’ve achieved sales targets in the past. Think of specific instances where you met or exceeded goals, and be prepared to discuss the strategies you used. This will demonstrate your ability to contribute to the team’s success.
✨Show Enthusiasm for Training Opportunities
The company invests heavily in training, so express your eagerness to learn and grow. Share your career aspirations and how you see this role fitting into your long-term plans. This shows that you're not just looking for a job, but a place to develop your career.