Centre Manager (non technical) - Horsham
Centre Manager (non technical) - Horsham

Centre Manager (non technical) - Horsham

Horsham Full-Time 34203 - 40823 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive business success.
  • Company: Join the UK's largest automotive service and repair business with exciting growth opportunities.
  • Benefits: Enjoy competitive salary, uncapped bonuses, generous leave, and discounts on products and services.
  • Why this job: Make a real impact in a thriving industry while advancing your career with excellent training.
  • Qualifications: Strong leadership skills and experience in customer satisfaction within the automotive sector.
  • Other info: Be part of an inclusive workplace that values diversity and offers fantastic career progression.

The predicted salary is between 34203 - 40823 £ per year.

Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

£34,203 - £40,823 per annum

Average uncapped bonus of £10,800 per year (with potential to earn more)

5 days a week

Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

  • 5.6 weeks’ annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
  • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management.
  • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
  • Experience of meeting compliance standards across Health and Safety
  • Experienced with high sales turnover and managing KPI’s
  • Excellent communication skills, verbally and written.
  • IT Proficient, with the willingness to learn in-house systems.
  • Good time management
  • A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Centre Manager (non technical) - Horsham employer: Halfords

At National Tyres, part of the Halfords family, we pride ourselves on being an exceptional employer that values leadership and team success. With a strong focus on employee growth, we offer extensive training opportunities, an uncapped bonus scheme, and a comprehensive benefits package including generous leave, discounts, and health support. Join us in Horsham to be part of a dynamic work culture that champions inclusivity and career progression in the automotive service industry.
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Contact Detail:

Halfords Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Centre Manager (non technical) - Horsham

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to team management and customer satisfaction. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams or improved customer experiences. This will help you stand out as the perfect fit for the Centre Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Centre Manager (non technical) - Horsham

Leadership Skills
Team Management
Customer Satisfaction
Coaching and Development
Compliance Standards
Sales Management
KPI Management
Communication Skills
IT Proficiency
Time Management
Driving Licence

Some tips for your application 🫡

Show Off Your Leadership Skills: Make sure to highlight your fantastic leadership and team management skills in your application. We want to see how you've motivated teams and driven success in previous roles, especially in the automotive or similar industries.

Customer Satisfaction is Key: Since providing an excellent customer journey is crucial for us, share specific examples of how you've delivered high customer satisfaction. This will show us that you understand the importance of customer experience in driving business performance.

Be Clear and Concise: When writing your application, keep it clear and concise. Use straightforward language and make sure your points are easy to follow. We appreciate good communication skills, so let your written words reflect that!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing candidates who take the initiative to apply directly!

How to prepare for a job interview at Halfords

✨Know Your Stuff

Before the interview, make sure you understand the role of a Centre Manager and what it entails. Familiarise yourself with National Tyres' values, services, and customer satisfaction goals. This will help you demonstrate your passion for the role and how you can contribute to their success.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your leadership style and ability to motivate others, which is crucial for this position.

✨Engage with the Interviewers

During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at National Tyres and how they see the company evolving. This shows your genuine interest in the company and helps build rapport.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the training schemes, career progression opportunities, or how they measure success in the Centre Manager role. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.

Centre Manager (non technical) - Horsham
Halfords
Location: Horsham

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