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- Tasks: Lead a team to deliver excellent customer service and drive business performance.
- Company: Join Halfords, the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy 5.6 weeks annual leave, discounts, bonuses, and health support.
- Why this job: This role offers career progression, training, and a chance to make a real impact.
- Qualifications: Strong leadership skills, customer satisfaction experience, and a valid driving license required.
- Other info: We embrace diversity and encourage all backgrounds to apply!
The predicted salary is between 31065 - 38563 £ per year.
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today! £31,065 to £38,563 per annum Average uncapped bonus of £10,800 per year (with potential to earn more) 5 days a week Earn extra with our refer a friend scheme T&Cs Apply. Benefits Include: 5.6 weeks annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream – access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience Fantastic leadership and team management skills within the automotive or similar industry Experience delivering high customer satisfaction and displaying effective management. Engaging and motivational, coaching-based approach to team development and able to provide in the moment training. Experience of meeting compliance standards across Health and Safety Experienced with high sales turnover and managing KPIs Excellent communication skills, verbally and written. IT Proficient, with the willingness to learn in-house systems. Good time management A current valid driving licence National Tyres and Autocare is now part of the Halfords family.Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. JBRP1_UKTJ
Halfords | Centre Manager Stafford 514 - Full Time employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Halfords | Centre Manager Stafford 514 - Full Time
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed a team in the past. Highlight any achievements that demonstrate your ability to drive performance and improve customer satisfaction.
✨Tip Number 2
Familiarize yourself with the automotive industry, especially in areas related to service and maintenance. Being knowledgeable about current trends and challenges can help you stand out during discussions.
✨Tip Number 3
Prepare to discuss your experience with KPIs and compliance standards. Be ready to explain how you've met or exceeded these metrics in previous roles, as this is crucial for the Centre Manager position.
✨Tip Number 4
Demonstrate your commitment to ongoing development by mentioning any relevant training or certifications you've pursued. This shows that you're proactive about your career growth and aligns with Halfords' focus on progression.
We think you need these skills to ace Halfords | Centre Manager Stafford 514 - Full Time
Some tips for your application 🫡
Highlight Leadership Skills: Make sure to emphasize your leadership and team management experience in your application. Provide specific examples of how you've successfully led a team in the automotive or a similar industry.
Showcase Customer Satisfaction Experience: Detail your experience in delivering high customer satisfaction. Mention any relevant metrics or achievements that demonstrate your ability to enhance the customer journey.
Demonstrate Communication Skills: Since excellent communication skills are crucial for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively.
Express Willingness to Learn: Mention your proficiency with IT and your willingness to learn in-house systems. This shows adaptability and readiness to embrace new challenges, which is important for the Centre Manager position.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Centre Manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance. Highlight your coaching approach and how it has positively impacted customer satisfaction.
✨Demonstrate Customer Focus
Since the role emphasizes providing an excellent customer journey, be ready to discuss specific instances where you enhanced customer experience. Share your strategies for ensuring high customer satisfaction and how you handle feedback or complaints effectively.
✨Understand KPIs and Business Performance
Familiarize yourself with key performance indicators relevant to the automotive industry. Be prepared to discuss how you've met or exceeded KPIs in previous roles and how you plan to drive business performance at Halfords.
✨Prepare for Compliance and Safety Standards
Given the importance of compliance in the automotive sector, brush up on health and safety regulations. Be ready to explain how you have ensured compliance in your previous roles and how you would maintain these standards as a Centre Manager.
