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- Tasks: Deliver exceptional customer service and help customers find the right products.
- Company: Join the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic employee benefits package.
- Other info: Flexible working hours and opportunities for career growth await you.
- Why this job: Be part of a growing team and make a real impact on customer experiences.
- Qualifications: Retail sales experience is a plus, but a passion for helping customers is key.
The predicted salary is between 22000 - 26000 £ per year.
Got a knack with customers? Ideally, you already have retail sales experience but if you've worked in another customer focused sales environment, we're likely to be a great fit for each other. You're already a legend at quick and efficient working, and we'll give you the product knowledge and skills training you need to wow every customer. You'll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in retail or elsewhere in the Group.
Responsibilities
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
Benefits
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Customer Sales Advisor in Hailsham employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Hailsham
✨Tip Number 1
Get to know the company inside out! Before your interview, check out their website and social media. Understanding their products and values will help you connect with the interviewer and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your customer service experience and sales skills confidently when it counts.
✨Tip Number 3
Show off your personality! Employers love candidates who can bring energy and enthusiasm to the team. Be yourself during the interview and let your passion for helping customers shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Sales Advisor in Hailsham
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service, especially in retail. We want to see how you've wowed customers in the past and how you can bring that magic to our team!
Be Proactive: Demonstrate your proactive approach in your application. Share examples of how you've gone above and beyond to meet customer needs or solve problems. We love candidates who take initiative!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us why you're the perfect fit for this role at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Halfords
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered. Understanding the features and benefits will help you demonstrate your knowledge and impress the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you identified customer needs and resolved issues, as this is crucial for a Customer Sales Advisor role.
✨Be Ready for Role-Playing
Expect to engage in role-playing scenarios during the interview. Practice how you would approach a customer, ask questions, and suggest products. This will showcase your proactive approach and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.