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- Tasks: Lead a team, drive profitability, and enhance customer experience in a dynamic automotive environment.
- Company: Join Halfords, the UK's largest automotive service and repair business.
- Benefits: Enjoy competitive salary, uncapped bonuses, and extensive employee discounts.
- Why this job: Make a real impact while advancing your career in a rapidly growing industry.
- Qualifications: Experience in management or mechanics, with strong leadership and customer service skills.
- Other info: Access to training, career progression, and a supportive, inclusive workplace.
The predicted salary is between 28000 - 42000 £ per year.
Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with a firm focus on the customer’s journey.
You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!
Salary and Benefits:
- £35,000 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme
- 5.6 weeks annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
What we’re looking for:
- Proven ability to deliver high levels of customer satisfaction through effective management and leadership
- Experience in coaching, training, and developing colleagues in the moment
- Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
- Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
- Bring your own set of tools and put them to great use in a busy, well-equipped workshop
- Experience of maintaining compliance with Health & Safety standards
- Excellent verbal and written communication skills
- IT proficient, with the ability and willingness to learn in-house systems
- Strong organisational and time management skills
- Full, valid driving licence
We’re in an exciting chapter, rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager (Gateshead) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Gateshead)
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to management and customer service. Think about your past experiences and how they relate to the role at Halfords. We want to see your passion for driving business performance and customer satisfaction shine through!
✨Tip Number 3
Showcase your technical skills! If you’ve got hands-on experience as a mechanic, make sure to highlight that during interviews. Bring along any relevant qualifications or tools to demonstrate your expertise and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, what are you waiting for? Get your application in today!
We think you need these skills to ace Assistant Manager (Gateshead)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about the opportunity to help drive business performance and enhance customer experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in management or as a mechanic. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free from jargon. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your hands-on experience as a mechanic and how it relates to the role of Assistant Manager. This will show that you’re not just a manager but someone who understands the workshop inside out.
✨Customer Focus is Key
Since this role emphasises customer satisfaction, prepare examples of how you've previously enhanced the customer journey. Think about specific situations where your leadership made a difference in service quality or customer feedback.
✨Showcase Your Leadership Skills
Be ready to talk about your experience in coaching and developing team members. Share stories that highlight your ability to motivate others and improve team performance, as this is crucial for driving profitability in the business.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s growth plans, training opportunities, and how they measure success in the Assistant Manager role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
