At a Glance
- Tasks: Work on cars, deliver top-notch service, and wow customers with your skills.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Why this job: Combine your passion for cars with customer service in a dynamic environment.
- Qualifications: Experience with car maintenance and a proactive approach to customer care.
- Other info: Flexible working hours and opportunities for career growth await you.
The predicted salary is between 10 - 13 £ per hour.
You’ll already have some experience of working with cars, either as a job or as a hobby. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service.
Working on customers’ vehicles in our car park, you’ll help us wow every customer. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries.
- Experience of delivering great customer service ideally in a retail sales or automotive based environment.
- A proactive approach to helping customers.
- Availability to work on a rota basis, including weekends.
As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz.
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre.
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced.
- Life Assurance.
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
- Cycle to Work scheme.
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future.
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services.
We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Locations
Retail Vehicle Technician in Fife, Kirkcaldy employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Vehicle Technician in Fife, Kirkcaldy
✨Tip Number 1
Get your hands dirty! If you’ve got experience working with cars, whether it’s a job or a hobby, make sure to highlight that in conversations. Show us your passion for vehicles and how you can bring that enthusiasm to our team.
✨Tip Number 2
Practice your customer service skills! We want to see how you interact with customers. Role-play scenarios with friends or family to get comfortable with delivering fantastic service. Remember, it’s all about wowing the customer!
✨Tip Number 3
Be proactive! When you’re chatting with us, don’t just wait for questions. Bring up your ideas on how you can help customers and improve their experience. We love candidates who take initiative and think outside the box.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the info you need about the role and our amazing benefits. Let’s get you started on this exciting journey together!
We think you need these skills to ace Retail Vehicle Technician in Fife, Kirkcaldy
Some tips for your application 🫡
Show Your Passion for Cars: Let your enthusiasm for all things automotive shine through in your application. Whether it's your job or a hobby, share specific examples that highlight your experience and love for cars. This will help us see how you can wow our customers!
Highlight Customer Service Skills: Since delivering fantastic customer service is key, make sure to mention any relevant experience you've had in retail or automotive environments. We want to know how you've gone above and beyond to help customers in the past.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. Customising your application shows us that you're genuinely interested in the role and understand what it takes to succeed here.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Brush up on your car knowledge! Make sure you can talk confidently about basic car maintenance and fitting experience. Whether it’s bulbs, batteries, or blades, being able to discuss your hands-on experience will show your passion and expertise.
✨Customer Service is Key
Prepare examples of how you've delivered great customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about wowing them with your service skills.
✨Show Enthusiasm
Let your love for cars shine through during the interview. Share your hobbies related to vehicles and how they fuel your enthusiasm for the job. A genuine passion can set you apart from other candidates.
✨Ask Questions
Don’t forget to prepare some questions for your interviewer! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows you're engaged and serious about the role.