At a Glance
- Tasks: Work on cars, deliver top-notch service, and wow customers with your skills.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Why this job: Combine your passion for cars with customer service in a dynamic environment.
- Qualifications: Experience with car parts fitting and delivering great customer service.
- Other info: Flexible working hours and a commitment to inclusivity and diversity.
The predicted salary is between 10 - 13 £ per hour.
Got a passion for all things motoring? You’ll already have some experience of working with cars, either as a job or as a hobby. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service.
Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently, you already have confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you'll need:
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries
- Experience of sharing expertise with others
- Experience of delivering great customer service ideally in a retail sales or automotive based environment
- A proactive approach to helping customers
- Problem solving skills
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Locations
Auto Technician (Kirkcaldy, Fife Central Retail Park) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Technician (Kirkcaldy, Fife Central Retail Park)
✨Tip Number 1
Get your hands dirty! If you’ve got a passion for cars, show it off. Bring up any relevant experience you have, whether it’s from a previous job or just tinkering with your own vehicle. We love seeing that enthusiasm!
✨Tip Number 2
Practice your customer service skills. You’ll be interacting with customers daily, so think about how you can wow them. Share examples of how you’ve helped others in the past – it’ll make you stand out to us!
✨Tip Number 3
Be ready to problem-solve on the spot. We want to see how you tackle challenges, so prepare some stories about times you’ve fixed issues quickly and efficiently. It shows you’re the practical problem solver we need!
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, we’re all about potential. We invest in training, so if you’ve got the right attitude and a willingness to learn, we want to hear from you!
We think you need these skills to ace Auto Technician (Kirkcaldy, Fife Central Retail Park)
Some tips for your application 🫡
Show Your Passion for Motoring: Let your love for cars shine through in your application! Share any relevant experience, whether it's from a job or a hobby, to show us how enthusiastic you are about all things motoring.
Highlight Customer Service Skills: Since delivering great customer service is key, make sure to mention any past experiences where you've wowed customers. We want to see how you can bring that proactive approach to our team!
Be Specific About Your Skills: When detailing your experience with car parts fitting and maintenance, be specific! Mention the types of work you've done, like changing bulbs or batteries, to give us a clear picture of your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can't wait to see what you bring to the table!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Brush up on your car knowledge! Make sure you can talk confidently about car parts, basic maintenance, and any relevant experience you've had. This role is all about delivering top-notch service, so being able to discuss your passion for motoring will really impress.
✨Show Off Your Customer Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or simply making a customer's day better, having specific stories ready will demonstrate your proactive approach and knack for connecting with people.
✨Problem-Solving Mindset
Think of a few scenarios where you've had to solve a problem quickly and efficiently. The interviewers will want to see that you can think on your feet, especially when it comes to working on vehicles. Be ready to share how you tackled challenges in previous roles or even in your personal projects.
✨Be Ready to Learn
Since the company invests heavily in training, show your enthusiasm for learning new skills. Talk about how you're eager to develop your expertise in vehicle fitting services and how you can contribute to the team’s growth. This will highlight your commitment to both personal and professional development.