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- Tasks: Work on cars, deliver top-notch service, and wow customers with your skills.
- Company: Join the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Other info: Flexible working hours and opportunities for career growth await you.
- Why this job: Combine your passion for cars with customer service in a dynamic environment.
- Qualifications: Experience with cars and a knack for delivering great customer service.
The predicted salary is between 26400 - 26400 £ per year.
You will already have some experience of working with cars, either as a job or as a hobby. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role. You will be delivering market-leading standards of service.
Working on customers' vehicles in our car park, you will help us wow every customer. You will have some experience of fitting, and we will train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.
Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
- Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries.
- Experience of delivering great customer service ideally in a retail sales or automotive-based environment.
- A proactive approach to helping customers.
- Availability to work on a rota basis, including weekends.
As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz.
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre.
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced.
- Life Assurance.
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
- Cycle to Work scheme.
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future.
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services.
We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Technician / Master Technician in Dorchester employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician / Master Technician in Dorchester
✨Tip Number 1
Get your hands dirty! If you’ve got experience working with cars, whether it’s a job or just tinkering as a hobby, make sure to highlight that in conversations. Show us your passion for all things automotive and how you can bring that enthusiasm to our team.
✨Tip Number 2
Practice your customer service skills! We want to see how you interact with customers, so think of examples where you’ve gone above and beyond. Whether it’s helping a mate fix their car or providing great service in retail, let us know how you wowed them!
✨Tip Number 3
Be proactive! When you’re chatting with us, don’t just wait for questions. Share your ideas on how you can help improve our service or suggest ways to enhance the customer experience. We love candidates who take initiative!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the info about our fantastic training opportunities and career paths. We’re here to support your ambitions, so let’s get started on this journey together!
We think you need these skills to ace Technician / Master Technician in Dorchester
Some tips for your application 🫡
Show Your Passion for Cars: Let us see your enthusiasm for all things automotive! Whether it's through your work experience or personal projects, share what makes you tick when it comes to cars. This will help us understand how you can contribute to our team.
Highlight Customer Service Skills: We love candidates who can connect with customers! Make sure to mention any previous roles where you delivered great service, even if it was in a different industry. We want to know how you can wow our customers!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so we can easily see why you're a great fit for us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Brush up on your car knowledge! Make sure you can talk confidently about basic car maintenance and fitting services. If you've worked on cars before, be ready to share specific examples of what you've done.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of times when you've delivered great service. Prepare to discuss how you handle customer queries and complaints, showing your proactive approach to helping them.
✨Show Your Enthusiasm
Let your passion for cars shine through! Employers love candidates who are genuinely excited about the industry. Share your hobbies related to cars or any projects you've worked on to demonstrate your enthusiasm.
✨Ask Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows you're interested in the role and the company. You might ask about training opportunities or how the team collaborates on vehicle repairs.