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For Companies At a Glance
- Tasks: Lead the team, drive sales, and ensure smooth store operations.
- Company: Join Halfords, a leader in motoring services and electric mobility.
- Benefits: Enjoy 6 weeks leave, discounts, bonuses, and health support.
- Why this job: Be part of a dynamic team focused on customer service and growth.
- Qualifications: 1 year retail management experience and strong communication skills required.
- Other info: We celebrate diversity and offer career advancement opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.
Key Responsibilities:
- Lead by example to foster a customer-centric culture.
- Drive sales performance and maintain high service standards.
- Manage daily store operations, including compliance with health and safety and retail standards.
- Schedule and manage labor effectively.
- Provide on-the-spot coaching to enhance team performance and customer experience.
- Celebrate team successes and create an inclusive atmosphere.
What We’re Looking For:
- A year of managerial experience in a retail sales environment.
- Proven track record in coaching and managing colleagues.
- Strong understanding of compliance and operational standards.
- Ability to meet sales targets and deliver excellent customer metrics.
- Commercial acumen and awareness of industry trends.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.
We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:
- 6 weeks of annual leave.
- Quarterly performance bonuses.
- 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
- Discounts on groceries, shopping, insurance, and more.
- Family & Friends Discount Events.
- Opportunities for financial planning support through Wagestream.
- Access to GP services 24/7.
- Share save scheme with a 20% discount on shares.
- Health Cash Plan for well-being services and healthcare costs.
- Pension Scheme & Life Assurance.
We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!
At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Deputy Retail Director employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Retail Director
✨Tip Number 1
Familiarise yourself with Halfords' core values and customer service philosophy. Understanding what drives the company will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare specific examples from your previous managerial experience that demonstrate your ability to drive sales and enhance team performance. Highlighting your successes in these areas will make you stand out as a candidate who can deliver results.
✨Tip Number 3
Stay updated on current retail trends and compliance standards relevant to the industry. Being knowledgeable about these topics will not only impress your interviewers but also show that you are proactive and committed to continuous learning.
✨Tip Number 4
Demonstrate your leadership style by discussing how you celebrate team successes and foster an inclusive atmosphere. This aligns with Halfords' commitment to creating a positive workplace and will resonate well with their values.
We think you need these skills to ace Deputy Retail Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience in retail. Emphasise your achievements in driving sales performance and coaching team members, as these are key responsibilities for the Deputy Retail Director role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how you embody the core values of Halfords. Mention specific examples of how you've fostered a customer-centric culture in previous roles.
Showcase Relevant Skills: Highlight your proficiency in Microsoft Word, Excel, and PowerPoint, along with any experience you have with retail compliance and operational standards. This will demonstrate your readiness for the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to managing daily store operations and meeting sales targets. Be ready to discuss your strategies for coaching and enhancing team performance.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Deputy Retail Director, you'll need to lead by example. Be prepared to discuss your previous managerial experience and how you've successfully coached and motivated your team in the past.
✨Demonstrate Customer-Centric Values
Halfords prioritises exceptional customer service. Share specific examples of how you've fostered a customer-centric culture in your previous roles and how you plan to continue this at Halfords.
✨Understand Compliance and Operational Standards
Make sure you have a solid grasp of health and safety regulations and retail standards. Be ready to discuss how you've ensured compliance in your previous positions and how you would maintain these standards at Halfords.
✨Prepare for Sales Performance Discussions
Sales targets are crucial in retail. Come equipped with examples of how you've driven sales performance in the past and be ready to discuss your strategies for achieving and exceeding targets at Halfords.
