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For Companies At a Glance
- Tasks: Lead our retail store, ensuring smooth operations and exceptional customer service.
- Company: Join Halfords, a dynamic leader in motoring services and electric mobility.
- Benefits: Enjoy 6 weeks annual leave, discounts, bonuses, and health support.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: A year of retail management experience and strong coaching abilities.
- Other info: Be part of an inclusive team with great career advancement opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager\’s absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.
Key Responsibilities:
- Lead by example to foster a customer-centric culture.
- Drive sales performance and maintain high service standards.
- Manage daily store operations, including compliance with health and safety and retail standards.
- Schedule and manage labor effectively.
- Provide on-the-spot coaching to enhance team performance and customer experience.
- Celebrate team successes and create an inclusive atmosphere.
What Were Looking For:
- A year of managerial experience in a retail sales environment.
- Proven track record in coaching and managing colleagues.
- Strong understanding of compliance and operational standards.
- Ability to meet sales targets and deliver excellent customer metrics.
- Commercial acumen and awareness of industry trends.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.
We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:
- 6 weeks of annual leave.
- Quarterly performance bonuses.
- 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
- Discounts on groceries, shopping, insurance, and more.
- Family & Friends Discount Events.
- Opportunities for financial planning support through Wagestream.
- Access to GP services 24/7.
- Share save scheme with a 20% discount on shares.
- Health Cash Plan for well-being services and healthcare costs.
- Pension Scheme & Life Assurance.
We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!
At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Deputy Manager (Twickenham) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (Twickenham)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience at Halfords. A friendly chat can lead to insider tips or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you would handle specific scenarios, like improving sales or coaching a team member. We want you to shine!
✨Tip Number 3
Show off your passion for customer service! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you align with our core values at Halfords.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Halfords family.
We think you need these skills to ace Deputy Manager (Twickenham)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you can lead by example and create a customer-centric culture in our store.
Highlight Your Managerial Experience: Make sure to emphasise your previous managerial experience in retail. Share specific examples of how you've coached colleagues and driven sales performance, as this is key for us in the Deputy Manager role.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to demonstrate your excellent communication skills, which are essential for managing daily operations and team performance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Halfords family!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Before the interview, make sure you understand Halfords' core values and how they relate to customer service. Familiarise yourself with their products and services, especially in the context of retail operations. This will help you demonstrate your enthusiasm and knowledge during the conversation.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully coached team members or improved sales performance. Be ready to discuss how you foster a customer-centric culture and celebrate team successes.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage daily operations. Think about situations where you've had to ensure compliance with health and safety standards or handle a challenging customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, opportunities for career advancement, or how Halfords measures success in customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
