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- Tasks: Lead the team, drive sales, and ensure top-notch customer service in a retail environment.
- Company: Join Halfords, a leader in motoring services and electric mobility, committed to exceptional customer experiences.
- Benefits: Enjoy 6 weeks annual leave, discounts, bonuses, and 24/7 GP access.
- Why this job: Be part of a dynamic team that values inclusivity and offers growth opportunities.
- Qualifications: 1 year of retail management experience and strong communication skills required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Apply now Job no: 561644
Work type: Full time
Site: Chesterfield, Netto Retail Park
Categories: Retail Management
Location: Derbyshire
Salary: £27,800 – £29,500 Per Annum.
Business Area: Retail
As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager\’s absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.
Key Responsibilities
- Lead by example to foster a customer-centric culture.
- Drive sales performance and maintain high service standards.
- Manage daily store operations, including compliance with health and safety and retail standards.
- Schedule and manage labor effectively.
- Provide on-the-spot coaching to enhance team performance and customer experience.
- Celebrate team successes and create an inclusive atmosphere.
What We’re Looking For
- A year of managerial experience in a retail sales environment.
- Proven track record in coaching and managing colleagues.
- Strong understanding of compliance and operational standards.
- Ability to meet sales targets and deliver excellent customer metrics.
- Commercial acumen and awareness of industry trends.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.
We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:
- 6 weeks of annual leave.
- Quarterly performance bonuses.
- 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
- Discounts on groceries, shopping, insurance, and more.
- Family & Friends Discount Events.
- Opportunities for financial planning support through Wagestream.
- Access to GP services 24/7.
- Share save scheme with a 20% discount on shares.
- Health Cash Plan for well-being services and healthcare costs.
- Pension Scheme & Life Assurance.
We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!
At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with Halfords' core values and customer service philosophy. Understanding what drives the company will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare specific examples from your previous managerial experience that showcase your ability to lead a team, drive sales, and maintain high service standards. This will help you illustrate your qualifications effectively during discussions.
✨Tip Number 3
Stay updated on current retail trends and compliance standards relevant to the automotive industry. Being knowledgeable about these topics will not only impress your interviewers but also show your commitment to the role.
✨Tip Number 4
Practice your communication skills, especially in delivering feedback and coaching. As a Deputy Manager, you'll need to inspire and motivate your team, so being articulate and confident in your delivery is key.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience in retail. Emphasise your achievements in coaching and managing colleagues, as well as your ability to meet sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how you embody the core values of Halfords. Mention specific examples of how you've driven sales performance and created an inclusive atmosphere in previous roles.
Showcase Relevant Skills: Highlight your proficiency in Microsoft Word, Excel, and PowerPoint. If you have experience with other systems, mention your willingness to learn new technologies, as this aligns with Halfords' commitment to development.
Prepare for Potential Questions: Think about how you would respond to questions regarding compliance with health and safety standards, as well as your approach to coaching team members. Being prepared will help you stand out during the interview process.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Be prepared to discuss your previous managerial experience and how you've successfully coached and motivated your team in the past.
✨Demonstrate Customer-Centric Mindset
Halfords values exceptional customer service. Think of specific examples where you went above and beyond for customers, and be ready to share these stories during your interview.
✨Understand Compliance and Operational Standards
Familiarise yourself with health and safety regulations and retail standards relevant to the role. Be ready to discuss how you have ensured compliance in your previous positions.
✨Prepare for Sales Performance Questions
Since driving sales performance is key, prepare to talk about how you've met or exceeded sales targets in the past. Highlight any strategies you used to boost sales and improve customer metrics.
