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For Companies At a Glance
- Tasks: Lead our retail team, ensuring top-notch customer service and smooth operations.
- Company: Join Halfords, a dynamic leader in motoring services and electric mobility.
- Benefits: Enjoy 6 weeks annual leave, discounts, bonuses, and health support.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Retail management experience and strong coaching abilities are essential.
- Other info: Embrace diversity and grow your career with us at Halfords.
The predicted salary is between 28800 - 43200 £ per year.
As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager\’s absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.
Key Responsibilities:
- Lead by example to foster a customer-centric culture.
- Drive sales performance and maintain high service standards.
- Manage daily store operations, including compliance with health and safety and retail standards.
- Schedule and manage labor effectively.
- Provide on-the-spot coaching to enhance team performance and customer experience.
- Celebrate team successes and create an inclusive atmosphere.
What We’re Looking For:
- A year of managerial experience in a retail sales environment.
- Proven track record in coaching and managing colleagues.
- Strong understanding of compliance and operational standards.
- Ability to meet sales targets and deliver excellent customer metrics.
- Commercial acumen and awareness of industry trends.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.
We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:
- 6 weeks of annual leave.
- Quarterly performance bonuses.
- 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
- Discounts on groceries, shopping, insurance, and more.
- Family & Friends Discount Events.
- Opportunities for financial planning support through Wagestream.
- Access to GP services 24/7.
- Share save scheme with a 20% discount on shares.
- Health Cash Plan for well-being services and healthcare costs.
- Pension Scheme & Life Assurance.
We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!
At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Deputy Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Halfords on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you’d handle specific scenarios, like improving sales or coaching a team member. We want you to shine!
✨Tip Number 3
Show off your passion for customer service! During interviews, share examples of how you've gone above and beyond for customers in the past. It’s all about demonstrating that you live and breathe the values we cherish at Halfords.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Halfords family.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you can lead by example and create a customer-centric culture in our store.
Highlight Your Managerial Experience: Make sure to emphasise your year of managerial experience in retail. Share specific examples of how you've coached and managed colleagues, as this is key to the Deputy Manager role we're looking to fill.
Demonstrate Your Understanding of Compliance: We value compliance and operational standards highly, so be sure to mention your understanding of these areas in your application. Show us how you've maintained high service standards and ensured health and safety in previous roles.
Keep It Clear and Concise: While we love a good story, make sure your application is clear and to the point. Use bullet points where necessary and keep your language professional yet approachable. And remember, apply through our website for the best chance!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Before the interview, make sure you understand Halfords' core values and how they relate to customer service. Familiarise yourself with their products and services, as well as any recent news or trends in the retail industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Prepare examples of how you've successfully coached and managed teams in the past. Think about specific situations where you improved team performance or celebrated successes, and be ready to share these stories during the interview.
✨Demonstrate Your Commercial Acumen
Be prepared to discuss how you've met sales targets and driven performance in previous roles. Highlight your understanding of compliance and operational standards, and think about how you can apply this knowledge at Halfords. Showing that you can balance customer service with business goals will set you apart.
✨Practice Your Communication Skills
Excellent verbal and written communication skills are key for this role. Practice answering common interview questions clearly and confidently. You might even want to prepare a few questions to ask the interviewer about the team culture or future opportunities at Halfords, which shows your enthusiasm and engagement.
