Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily department operations.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products and services.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options with Wagestream.
- Why this job: This role is your gateway to management with extensive training and career development opportunities.
- Qualifications: Experience in supervising teams and delivering great customer service is essential.
- Other info: We embrace diversity and encourage all backgrounds to apply.
Apply now Job no: 559083
Work type: Part time, 30 hours per week
Site: Pontefract, Park Road Retail Park
Categories: Retail Management, Retail Colleagues
Location: West Yorkshire
Salary: £13.01 per hour
Business Area: Retail
£13.01 per hour
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management – you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.
A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services.
You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.
Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you\’ll need:
- Experience of supervising or leading a small team
- Experience of delivering great customer service ideally in a retail sales or a services business environment
- Experience of delivering on the job training / coaching to others
- Experience of working to tight deadlines
- A track record of achieving exceptional results against sales targets
- Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
We will email you new jobs that match this search.
Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription.
The email address was invalid, please check for errors.
Department Supervisor Pontefract, Park Road Retail Park West Yorkshire
Department Supervisor Pontefract, Park Road Retail Park West Yorkshire
Update your details, view your application and progress.
#J-18808-Ljbffr
Department Supervisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Supervisor
✨Tip Number 1
Familiarise yourself with Halfords' products and services, especially in motoring and cycling. This knowledge will not only help you stand out during the interview but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in retail management or customer service during your conversations. Be ready to share specific examples of how you've successfully led a team or improved customer satisfaction.
✨Tip Number 3
Prepare to discuss your approach to training and coaching others. Think of instances where you've helped colleagues develop their skills, as this aligns perfectly with the responsibilities of a Department Supervisor.
✨Tip Number 4
Show your commitment to personal development by mentioning any relevant training or courses you've undertaken. This will resonate well with Halfords' focus on investing in their employees' growth.
We think you need these skills to ace Department Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any supervisory roles you've held and specific achievements, such as meeting sales targets or improving customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for customer service and how your previous experiences have prepared you for this position. Be sure to connect your skills with the job requirements outlined in the description.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Department Supervisor role, such as team leadership, training abilities, and time management. Use specific examples to demonstrate how you've successfully applied these skills in past roles.
Show Your Commitment to Development: Express your eagerness to learn and grow within the company. Mention any relevant training or development you've pursued in the past and how you plan to continue developing your skills in this new role.
How to prepare for a job interview at Halfords
✨Showcase Your Leadership Skills
As a Department Supervisor, you'll be leading a team. Be prepared to discuss your previous experience in supervising or coaching others. Share specific examples of how you've motivated your team to achieve great results.
✨Demonstrate Customer Service Excellence
This role is all about delivering exceptional customer service. Think of instances where you've gone above and beyond for customers. Highlight your passion for providing top-notch service and how it aligns with the company's values.
✨Prepare for Technical Questions
While technical knowledge isn't essential, showing a willingness to learn can set you apart. Brush up on basic motoring or cycling knowledge, and express your enthusiasm for gaining new skills during the training provided.
✨Discuss Your Results-Driven Approach
The company values achieving sales targets. Be ready to talk about your past achievements in meeting or exceeding targets. Use specific metrics or examples to illustrate your success and how you plan to replicate that in this role.
