Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily department operations.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options.
- Why this job: Kickstart your management career with training and growth opportunities in a dynamic environment.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Embrace diversity and be part of an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management – you\’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.
A key part of the sales floor leadership team, you\’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you\’ll have an infectious enthusiasm for our products and services.
You\’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.
Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it\’s in Retail or elsewhere in the Group.
Qualifications
- Experience of supervising or leading a small team
- Experience of delivering great customer service ideally in a retail sales or a services business environment
- Experience of delivering on the job training / coaching to others
- Experience of working to tight deadlines
- A track record of achieving exceptional results against sales targets
- Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!
Benefits
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We\’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We\’re the UK\’s leading retailer of motoring and cycling products and services, and the UK\’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
#J-18808-Ljbffr
Department Supervisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Supervisor
✨Tip Number 1
Get to know the company inside out! Research Halfords, their products, and their values. This way, when you walk into that interview, you can show off your enthusiasm and knowledge, making a great impression.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in supervising teams and delivering exceptional customer service confidently.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Halfords.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Department Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've wowed customers in the past and how you plan to keep that legendary standard going at Halfords!
Team Leadership Experience is Key: If you've supervised or led a team before, let us know! Share specific examples of how you've coached others and achieved great results together. We're all about teamwork here at StudySmarter.
Be Yourself and Show Enthusiasm: We love a bit of personality! Don’t be afraid to let your enthusiasm for our products and services shine through in your application. It’s all about that infectious energy that keeps customers coming back.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Halfords
✨Know Your Stuff
Familiarise yourself with Halfords' products and services, especially in motoring and cycling. Being able to chat confidently about the latest bikes or car accessories will show your enthusiasm and commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised or coached a team in the past. Highlight specific situations where you motivated others or improved customer service standards, as this is key for a Department Supervisor.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this aligns perfectly with Halfords' focus on delivering great service.
✨Embrace Continuous Learning
Express your commitment to personal development and training. Share any relevant experiences where you've taken the initiative to learn new skills or improve your knowledge, which is essential for growth in this role.
