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- Tasks: Join us as a Cycle Technician, delivering top-notch bike service and repairs.
- Company: Halfords is the UK's leading retailer for motoring and cycling products and services.
- Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
- Why this job: Be part of a growing team focused on customer satisfaction and career development.
- Qualifications: Experience in cycle service and retail, with a passion for bikes and customer service.
- Other info: We welcome diverse applicants and offer extensive training to help you succeed.
- Age 21+ 12.61 per hour
- Under 21 10.40 per hour
Got a passion for all things bike?
Youll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role – youll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, youll help us wow every customer.
Carrying out most of the service and repair work yourself, you\’ll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, youll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether its in Retail or elsewhere in the Group.
To be successful in this role you\’ll need:
- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with – and achieving – sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Cycle Technician (Pontefract, Park Road Retail Park) employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician (Pontefract, Park Road Retail Park)
✨Tip Number 1
Show your passion for bikes! When you get the chance to speak with us, share your personal experiences with cycling, whether it's about your favourite bike or a memorable ride. This enthusiasm can really set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during any interactions. We value great customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles, especially in retail or cycle services.
✨Tip Number 3
Demonstrate your technical knowledge. Brush up on the different types of cycles we work with, including electric bikes. Being able to talk confidently about repairs and maintenance will show us you're serious about the role.
✨Tip Number 4
Be prepared to discuss teamwork. Since you'll be helping develop other team members, think of examples where you've successfully collaborated with others or shared your expertise. This will show us you're a great fit for our team-oriented environment.
We think you need these skills to ace Cycle Technician (Pontefract, Park Road Retail Park)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in cycle service, repair, or retail environments. Mention specific skills related to building and repairing different types of cycles, as well as your ability to deliver excellent customer service.
Show Your Passion for Bikes: In your application, express your enthusiasm for cycling and how it drives your work ethic. Share any personal experiences with bikes that showcase your dedication and knowledge about the industry.
Demonstrate Teamwork Skills: Since the role involves helping develop other team members, include examples of how you've shared your expertise or worked collaboratively in past roles. This will show that you're not just a skilled technician but also a team player.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the listing, such as 'practical problem solver' and 'achieving sales targets', to demonstrate that you understand the role and its requirements.
How to prepare for a job interview at Halfords
✨Show Your Passion for Bikes
Make sure to express your enthusiasm for cycling during the interview. Share any personal experiences or stories that highlight your love for bikes, as this role requires a genuine passion for all things bike-related.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Highlight situations where you went above and beyond to help customers, as this is crucial for success in this position.
✨Highlight Technical Skills
Be ready to discuss your technical skills related to cycle service and repair. If you have experience building or repairing different types of bikes, make sure to mention it, as this will show your capability to meet the high-quality standards expected.
✨Discuss Team Development Experience
Since the role involves helping develop other team members, share any experiences you have in mentoring or training others. This will demonstrate your ability to contribute to a collaborative team environment.
