Cycle Technician

Cycle Technician

Nottingham Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Cycle Technician, delivering top-notch bike service and repairs.
  • Company: Halfords is the UK's leading retailer for motoring and cycling products and services.
  • Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
  • Why this job: Be part of a growing team that values your passion for bikes and customer service.
  • Qualifications: Experience in cycle service and retail is ideal, but enthusiasm and skills matter most.
  • Other info: We embrace diversity and encourage all backgrounds to apply.

Age 21 Β£12.61 per hour Under 21 Β£10.40 per hour Got a passion for all things bike? Youll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role – youll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, youll help us wow every customer. Carrying out most of the service and repair work yourself, you\’ll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, youll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether its in Retail or elsewhere in the Group. To be successful in this role you\’ll need: Experience of service, building and repair across a range of cycles Experience of delivering great customer service, ideally in a retail or cycle services environment Experience of sharing expertise with others Experience of working with – and achieving – sales targets Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced Life insurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Cycle Technician employer: Halfords

At Halfords, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates passion for cycling and customer service. With extensive training and development opportunities, we empower our Cycle Technicians to grow their careers while enjoying a range of benefits including generous discounts, wellness support, and a commitment to inclusivity. Join us in our mission to keep the nation moving and be part of a dynamic team that values your contributions and ambitions.
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Contact Detail:

Halfords Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Cycle Technician

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in cycling. Being knowledgeable about electric bikes, premium models, and repair techniques will not only impress during interviews but also show your genuine passion for the role.

✨Tip Number 2

Network with current employees or professionals in the cycling industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.

✨Tip Number 3

Prepare to demonstrate your customer service skills through role-playing scenarios. Think of examples where you've successfully resolved customer issues or enhanced their experience, as this is crucial for the Cycle Technician position.

✨Tip Number 4

Showcase your ability to work as part of a team. Be ready to discuss how you've contributed to team success in previous roles, especially in a retail or service environment, as collaboration is key in this position.

We think you need these skills to ace Cycle Technician

Cycle Repair Skills
Customer Service Excellence
Technical Knowledge of Bicycles
Problem-Solving Skills
Team Development and Mentoring
Sales Target Achievement
Practical Skills in Building Cycles
Attention to Detail
Time Management
Ability to Work on a Rota Basis
Communication Skills
Adaptability
Passion for Cycling

Some tips for your application 🫑

Highlight Relevant Experience: Make sure to emphasise any previous experience you have in cycle service, building, and repair. If you've worked in a retail or cycle services environment, mention specific examples of how you delivered great customer service.

Show Your Passion for Bikes: In your application, express your enthusiasm for cycling and how it drives your work ethic. Share any personal experiences or projects that showcase your love for bikes and the cycling community.

Demonstrate Problem-Solving Skills: Provide examples of how you've tackled practical problems in past roles. Highlight situations where you quickly and efficiently resolved issues, particularly in a customer service context.

Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the posting, such as 'customer service', 'sales targets', and 'team development', to show that you understand the role and its requirements.

How to prepare for a job interview at Halfords

✨Show Your Passion for Bikes

Make sure to express your enthusiasm for cycling during the interview. Share any personal experiences or stories that highlight your love for bikes, as this will resonate well with the interviewers and demonstrate your genuine interest in the role.

✨Highlight Customer Service Skills

Since delivering great customer service is key for this position, prepare examples of how you've successfully interacted with customers in the past. Discuss any specific situations where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Technical Knowledge

Brush up on your technical skills related to bike servicing and repairs. Be ready to discuss your experience with different types of cycles, including electric ones, and any relevant training you've received. This will show that you are capable of meeting the high-quality standards expected.

✨Be Ready to Discuss Teamwork

As the role involves helping develop other team members, think of examples where you've shared your expertise or worked collaboratively with others. Highlighting your ability to work as part of a team will be crucial in showcasing your fit for the company culture.

Cycle Technician
Halfords
Location: Nottingham

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