At a Glance
- Tasks: Repair and assemble bicycles, troubleshoot issues, and provide excellent customer service.
- Company: Join Evans Cycles, a leading bike retailer passionate about cycling and customer satisfaction.
- Benefits: Enjoy flexible hours, employee discounts, commission bonuses, and discounted gym memberships.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a sustainable lifestyle.
- Qualifications: Proficiency in bicycle mechanics and previous experience as a mechanic are highly desirable.
- Other info: Work in a fun, energetic environment with opportunities for development and recognition.
The predicted salary is between 24000 - 36000 £ per year.
- Age 21+: £12.94 per hour
- Under 21: £10.10 per hour
Got a passion for all things bike?
You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer.
Carrying out most of the service and repair work yourself, you\’ll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike.
Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you\’ll need:
- Experience of service, building and repair across a range of cycles
- Experience of delivering great customer service, ideally in a retail or cycle services environment
- Experience of sharing expertise with others
- Experience of working with – and achieving – sales targets
- Availability to work on a rota basis, including weekends
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Cycle Technician employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Make sure to familiarize yourself with the latest bicycle repair techniques and technologies. Staying updated on advancements in the industry will not only enhance your skills but also show us that you're committed to providing top-notch service.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers to assess their needs, being able to communicate effectively and provide clear recommendations is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Get hands-on experience by volunteering at local bike shops or community events. This will not only improve your mechanical skills but also help you build a network within the cycling community, which can be beneficial when applying for the position.
✨Tip Number 4
Showcase your attention to detail by preparing a portfolio of your previous work. Include photos of bicycles you've repaired or assembled, along with descriptions of the challenges you faced and how you overcame them. This will demonstrate your commitment to quality workmanship.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience as a bicycle mechanic. Detail specific repairs and services you've performed, showcasing your proficiency in bicycle mechanics.
Showcase Customer Service Skills: Since customer service is key for this role, include examples of how you've successfully interacted with customers in the past. Mention any experience in providing consultations or recommendations.
Detail Your Technical Knowledge: Discuss your knowledge of various bicycle brands, models, and components. Highlight any certifications or training you've received related to bicycle repairs and safety standards.
Express Willingness to Learn: Convey your eagerness to stay updated on the latest advancements in bicycle technology and repair techniques. This shows that you are committed to continuous improvement and quality workmanship.
How to prepare for a job interview at Halfords
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Highlight specific examples of repairs you've performed, such as brake adjustments or drivetrain maintenance, to demonstrate your proficiency in bicycle mechanics.
✨Customer Interaction is Key
Since the role involves service consultations, practice how you would interact with customers. Be ready to explain repair processes clearly and provide cost estimates, showcasing your excellent customer service skills.
✨Demonstrate Attention to Detail
Emphasize your commitment to quality workmanship during the interview. Discuss how you ensure that all repaired bicycles meet safety standards and how you conduct thorough safety inspections.
✨Stay Updated on Bicycle Technology
Express your willingness to learn about the latest advancements in bicycle technology and repair techniques. This shows that you are proactive and dedicated to improving your skills in a constantly evolving field.