Cycle Technician

Cycle Technician

Rutherglen Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Cycle Technician, delivering top-notch bike service and repairs.
  • Company: Halfords is the UK's leading retailer for motoring and cycling products and services.
  • Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
  • Why this job: Be part of a growing team focused on customer satisfaction and career development.
  • Qualifications: Experience in cycle service and retail, with a passion for bikes and customer service.
  • Other info: We embrace diversity and encourage all backgrounds to apply!
  • Age 21+ £12.61 per hour
  • Under 21 £10.40 per hour

Got a passion for all things bike?

You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer.

Carrying out most of the service and repair work yourself, you\’ll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike.

Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you\’ll need:

  • Experience of service, building and repair across a range of cycles
  • Experience of delivering great customer service, ideally in a retail or cycle services environment
  • Experience of sharing expertise with others
  • Experience of working with – and achieving – sales targets
  • Availability to work on a rota basis, including weekends

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

  • Store discount, with 25% off most products across Halfords and Tredz
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
  • Life insurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
  • Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Cycle Technician employer: Halfords

At Halfords, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates passion for cycling and customer service. With extensive training and development opportunities, we empower our Cycle Technicians to grow their careers while enjoying a range of benefits including generous discounts, wellness support, and a commitment to inclusivity. Join us in our mission to keep the nation moving and be part of a dynamic team that values your skills and ambitions.
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Contact Detail:

Halfords Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cycle Technician

✨Tip Number 1

Showcase your passion for cycling! When you get the chance to speak with us, whether in an interview or during a casual chat, let your enthusiasm for bikes shine through. Share any personal projects or experiences that highlight your love for cycling and how it drives your work.

✨Tip Number 2

Demonstrate your technical skills by discussing specific repairs or builds you've completed. Be prepared to talk about different types of cycles you've worked on, especially if you have experience with electric bikes or premium models, as this will set you apart from other candidates.

✨Tip Number 3

Emphasise your customer service experience. Think of examples where you went above and beyond for a customer, particularly in a retail or service environment. This will show us that you understand the importance of delivering exceptional service and can contribute to our goal of wowing every customer.

✨Tip Number 4

Be ready to discuss your teamwork skills. Since you'll be helping to develop other team members, share instances where you've successfully collaborated with others or mentored someone. This will demonstrate your ability to contribute positively to our team dynamic.

We think you need these skills to ace Cycle Technician

Cycle Repair and Maintenance
Customer Service Skills
Technical Knowledge of Bicycles
Problem-Solving Skills
Experience in Retail Environment
Team Development Skills
Sales Target Achievement
Practical Skills
Time Management
Attention to Detail
Communication Skills
Ability to Work on a Rota Basis
Adaptability
Enthusiasm for Cycling

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise any previous experience you have in cycle service, building, and repair. If you've worked in a retail or cycle services environment, mention specific examples of how you delivered great customer service.

Show Your Passion for Bikes: In your application, express your enthusiasm for cycling and how it drives your work. Share any personal experiences or projects that demonstrate your love for bikes and the cycling community.

Demonstrate Problem-Solving Skills: Provide examples of how you've tackled practical problems in previous roles. Highlight your ability to work quickly and efficiently while maintaining high-quality standards in service and repair.

Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the posting, such as 'customer service', 'team development', and 'sales targets' to show that you understand the role and its requirements.

How to prepare for a job interview at Halfords

✨Show Your Passion for Bikes

Make sure to express your enthusiasm for cycling during the interview. Share personal stories about your experiences with bikes, whether it's repairing them, riding them, or helping others find their perfect bike. This will demonstrate your genuine interest in the role.

✨Highlight Customer Service Skills

Since delivering great customer service is key, prepare examples of how you've successfully interacted with customers in the past. Discuss any specific situations where you went above and beyond to ensure customer satisfaction, especially in a retail or cycle services environment.

✨Demonstrate Technical Knowledge

Brush up on your technical skills related to bike servicing and repair. Be ready to discuss your experience with different types of cycles, including electric ones. If possible, mention any specific repairs or builds you've completed to showcase your expertise.

✨Be Ready to Discuss Teamwork

Since the role involves helping develop other team members, think of examples where you've shared your knowledge or worked collaboratively with others. Highlight your ability to contribute positively to a team environment and support your colleagues in achieving common goals.

Cycle Technician
Halfords
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  • Cycle Technician

    Rutherglen
    Part-Time

    Application deadline: 2027-09-05

  • H

    Halfords

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