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- Tasks: Assist customers with their needs and provide excellent service in a retail environment.
- Company: Join Halfords, the UK's leading retailer for motoring and cycling products and services.
- Benefits: Enjoy 25% store discount, wellness support, and flexible pay options like Wagestream.
- Why this job: Be part of a growing team focused on motoring services and electric mobility.
- Qualifications: Experience in customer service is preferred; a proactive attitude is essential.
- Other info: We embrace diversity and encourage all backgrounds to apply.
Customer Sales Advisor
Job no: 561845
Work type: Part time, 16 hours per week
Site: Rutherglen
Categories: Retail Colleagues
Location: Glasgow
Salary: £ £12.21 per hour
Business Area: Retail
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you\’ve worked in another customer focused sales environment, we\’re likely to be a great fit for each other.
You\’re already a legend at quick and efficient working, and we\’ll give you the product knowledge and skills training you need to wow every customer. You\’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it\’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We\’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We\’re the UK\’s leading retailer of motoring and cycling products and services, and the UK\’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with Halfords' products and services. Knowing the ins and outs of what they offer will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with the proactive approach they are looking for.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Consider scenarios where you've successfully resolved customer issues or met sales targets, as these will highlight your suitability for the role.
✨Tip Number 4
Show enthusiasm for working in a retail environment and your willingness to work flexible hours, including weekends. This will reflect your commitment to the role and the team at Halfords.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales or customer service. Use specific examples that demonstrate your ability to deliver great customer service and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to helping customers. Mention any specific experiences that relate to the role and how you can contribute to Halfords' success.
Highlight Problem-Solving Skills: In your application, emphasise your problem-solving skills. Provide examples of situations where you've successfully resolved customer issues or improved sales outcomes.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Halfords. Mention your willingness to learn and grow within the company, as well as your availability to work on a rota basis, including weekends.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've helped customers in the past, especially in retail or sales environments.
✨Demonstrate Product Knowledge
Familiarise yourself with Halfords' products and services before the interview. Being able to discuss their offerings shows your enthusiasm for the role and your proactive approach to learning.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Practice answering scenario-based questions to demonstrate your thought process and how you would assist customers effectively.
✨Express Your Availability
Be clear about your availability to work on a rota basis, including weekends. This shows your flexibility and willingness to meet the company's scheduling needs, which is crucial for a Customer Sales Advisor role.