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For Companies At a Glance
- Tasks: Assist customers with their purchases and provide excellent service in a retail environment.
- Company: Join Halfords, the UK's leading retailer for motoring and cycling products and services.
- Benefits: Enjoy discounts, wellness support, and flexible working hours with a focus on career development.
- Why this job: Be part of a growing team that values diversity and offers training to help you succeed.
- Qualifications: Experience in customer service is preferred; a proactive attitude and weekend availability are essential.
- Other info: We welcome applications from all backgrounds and encourage you to apply even if you don't meet every requirement.
Customer Sales Advisor
Halfords
Northampton
£10 – £12.21 per hour GBP per hour
NEW
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers? Ideally, you already have Retail sales experience but if you\’ve worked in another customer focused sales environment, we\’re likely to be a great fit for each other. You\’re already a legend at quick and efficient working, and we\’ll give you the product knowledge and skills training you need to wow every customer. You\’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it\’s in Retail or elsewhere in the Group.
To Be Successful In This Role You Will Need
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
Benefits
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We\’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We\’re the UK\’s leading retailer of motoring and cycling products and services, and the UK\’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Halfords. Knowing the ins and outs of what you’ll be selling will not only boost your confidence but also impress your interviewers, showing that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will help you demonstrate your proactive approach during interviews.
✨Tip Number 3
Be prepared to discuss how you handle sales targets. Even if you haven't worked in retail before, think of situations where you've had to meet goals or deadlines, and be ready to share those stories.
✨Tip Number 4
Show your enthusiasm for the role and the company. Research Halfords' values and recent developments in their business. Being able to articulate why you want to work there can set you apart from other candidates.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous retail or customer service experience in your CV and cover letter. Use specific examples of how you've successfully engaged with customers and met sales targets.
Showcase Your Skills: In your application, mention skills that align with the job description, such as your ability to work efficiently, your proactive approach to customer needs, and your willingness to learn about products and services.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific requirements of the Customer Sales Advisor role. Mention why you are excited about the opportunity at Halfords and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've helped customers in the past, especially in a retail or sales environment.
✨Demonstrate Product Knowledge
Familiarise yourself with the products and services offered by the company. Being able to discuss their features and benefits will show your enthusiasm and preparedness for the role.
✨Be Proactive and Engaging
During the interview, adopt a proactive approach. Show that you understand customer needs and can engage with them effectively. This will demonstrate your suitability for a customer-focused role.
✨Discuss Your Availability
Since the role requires working on a rota basis, including weekends, be clear about your availability. This shows your flexibility and willingness to meet the company's scheduling needs.
