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- Tasks: Assist customers with their needs and provide excellent service in a retail environment.
- Company: Join Halfords, the UK's leading retailer for motoring and cycling products and services.
- Benefits: Enjoy discounts, wellness support, and flexible working hours with a focus on career development.
- Why this job: Be part of a growing company that values diversity and offers training to help you succeed.
- Qualifications: Experience in customer service is preferred; a proactive attitude and weekend availability are essential.
- Other info: We encourage all backgrounds to apply and offer a supportive, inclusive workplace.
Apply now Job no: 558671
Work type: Part time, 12 hours per week
Site: Corby, Phoenix Retail Park
Categories: Retail Colleagues
Location: Northamptonshire
Salary: £10.00 – £12.21 per hour
Business Area: Retail
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Halfords. Knowing the ins and outs of what you’ll be selling can give you a significant edge during the interview, as it shows your genuine interest and preparedness.
✨Tip Number 2
Highlight your customer service skills in conversations. Be ready to share specific examples of how you've successfully handled customer queries or complaints in the past, as this will demonstrate your proactive approach to helping customers.
✨Tip Number 3
Be flexible with your availability. Since the role requires working on a rota basis, including weekends, showing that you can accommodate various shifts will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience with sales targets. Even if your previous roles weren't in retail, think about times when you had to meet goals or quotas, as this will align with the expectations for achieving sales targets in this position.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience and customer service skills. Use specific examples that demonstrate your ability to meet sales targets and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention why you want to work at Halfords and how your skills align with the role of Customer Sales Advisor.
Highlight Availability: Clearly state your availability to work on a rota basis, including weekends. This shows your flexibility and willingness to meet the company's scheduling needs.
Show Enthusiasm for Training: Express your eagerness to learn and develop your skills through the training provided. Mention any previous experiences where you successfully adapted to new products or services.
How to prepare for a job interview at Halfords
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in delivering excellent customer service. Share specific examples of how you've helped customers in the past, especially in a retail or sales environment.
✨Demonstrate Product Knowledge
While you will receive training, showing that you have done your homework on the products and services offered can set you apart. Familiarise yourself with the key products and be ready to discuss them during the interview.
✨Be Proactive and Engaging
Employ a proactive approach during the interview. Show enthusiasm for helping customers and understanding their needs. This attitude is crucial for a role focused on sales and customer interaction.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific customer scenarios. Practise responses to common situations, such as dealing with difficult customers or achieving sales targets, to demonstrate your problem-solving skills.
