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- Tasks: Engage with customers and provide exceptional service while promoting our products.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a range of employee perks.
- Other info: Flexible working hours and opportunities for career development await you.
- Why this job: Be part of a growing team and make a real impact on customer experiences.
- Qualifications: Experience in customer service and a proactive attitude towards helping others.
The predicted salary is between 21600 - 36000 £ per year.
Apply now Job no: 564146
Work type: Part time, 12 hours per week
Site: Wolverhampton
Categories: Retail Colleagues
Location: West Midlands
Salary: £10.00 – £12.21 per hour
Business Area: Retail
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords and their products. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will highlight your proactive approach and problem-solving skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in delivering great customer service. Whether it's retail or another customer-focused role, we want to see how you've wowed customers in the past!
Be Proactive and Problem-Solving: In your application, share examples of how you've taken the initiative to help customers and solve their problems. We love candidates who can think on their feet and understand customer needs.
Tailor Your Application: Don’t just send a generic application! Make it personal by aligning your skills and experiences with what we’re looking for in a Customer Sales Advisor. Show us why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Halfords
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about specific examples where you've gone above and beyond for a customer, especially in a retail or sales environment. This will show that you understand the importance of great service and can relate to the role.
✨Demonstrate Product Knowledge
Even if you haven't worked with their specific products before, do some research on what they offer. Familiarise yourself with their key products and services, and be ready to discuss how you would explain these to customers. This shows initiative and a genuine interest in the role.
✨Prepare for Problem-Solving Scenarios
Think of a few challenging customer situations you've faced in the past and how you resolved them. Be prepared to share these during the interview, as problem-solving is a key skill for a Customer Sales Advisor. It’ll demonstrate your proactive approach to helping customers.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Talk about why you want to work in this role and how it aligns with your career goals. Employers love candidates who are genuinely excited about the opportunity and can see themselves growing within the company.