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- Tasks: Deliver excellent customer service and help customers choose the right products.
- Company: Join the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic employee benefits package.
- Why this job: Be part of an exciting growth chapter in motoring services and electric mobility.
- Qualifications: Experience in customer service and a proactive approach to sales.
- Other info: Inclusive workplace welcoming applications from all backgrounds.
Customer Sales Advisor
Apply now Job no: 560993
Work type: Part time, 12 hours per week
Site: Halifax, Crossley Retail Park
Categories: Retail Colleagues
Location: West Yorkshire
Salary: £10.00 – £12.21 per hour
Business Area: Retail
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you\’ve worked in another customer focused sales environment, we\’re likely to be a great fit for each other.
Your role involves delivering quick and efficient service, learning product knowledge and the practical aspects of our fitting services, and helping customers to understand and choose the right options.
We invest heavily in training to help you develop your career, with support to progress in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We offer a wide range of rewards and benefits. In addition to holiday and contributory company pension, you can expect:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on groceries, holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24/7
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – access up to 30% of your pay as you earn it
- Health Cash Plan – claim cash back towards healthcare costs
We\’re in an exciting chapter, growing our motoring services and electric mobility focus. We\’re the UK\’s leading retailer of motoring and cycling products and services, and a large vehicle service, maintenance and repair business. Join us and be part of our success story.
Not sure you meet all the criteria? We encourage you to apply anyway. We are committed to creating an inclusive workplace and welcome applications from all backgrounds.
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and products. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your proactive approach and problem-solving abilities.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you have in customer service or retail sales. We want to see how you've made customers happy in the past, so share those stories!
Be Proactive and Problem-Solving: In your application, let us know about times when you've gone above and beyond to help a customer. We love candidates who can think on their feet and tackle challenges head-on.
Tailor Your Application: Take a moment to read through the job description and match your skills and experiences to what we're looking for. A personalised application shows us you're genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Halfords
✨Know Your Product
Before the interview, take some time to research the products and services offered by the company. Understanding the basics of what you’ll be selling will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs, as this is crucial for a Customer Sales Advisor role.
✨Practice Problem-Solving Scenarios
Anticipate questions that may involve problem-solving or handling difficult customers. Practising how you would approach these scenarios can demonstrate your proactive attitude and ability to think on your feet during the interview.
✨Be Ready to Discuss Sales Targets
If you have experience working towards sales targets, be prepared to discuss this in detail. Share how you achieved those targets and any strategies you used, as this will show your potential employer that you’re results-driven and motivated.