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- Tasks: Help customers find the perfect products and provide top-notch service.
- Company: Join Halfords, the UK's leading retailer in motoring and cycling.
- Benefits: Enjoy discounts, wellness support, and a fantastic career development programme.
- Why this job: Be part of an exciting growth story while making a real difference for customers.
- Qualifications: Customer service experience and a proactive attitude are key.
- Other info: Flexible hours, inclusive culture, and opportunities for career progression.
Customer Sales Advisor
Job no: 560649
Work type: Part time, 12 hours per week
Site: Crewe
Categories: Retail Colleagues
Location: Cheshire
Salary: £10.00 – £12.21 per hour
Business Area: Retail
- Age 21+ £12.21 per hour
- Under 21 £10.00 per hour
Got a knack with customers? Ideally, you already have Retail sales experience but if you\\\’ve worked in another customer focused sales environment, we\\\’re likely to be a great fit for each other. You\\\’re already a legend at quick and efficient working, and we\\\’ll give you the product knowledge and skills training you need to wow every customer. You\\\’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it\\\’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Problem solving skills
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We\\\’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We\\\’re the UK\\\’s leading retailer of motoring and cycling products and services, and the UK\\\’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We\\\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\\\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
We are an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords. Understand their products, services, and values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Dress the part! Even if it's a casual retail environment, showing up looking smart and professional can make a great first impression. It shows that you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight your experience in delivering great customer service. Whether it's retail or another sales environment, we want to see how you've wowed customers in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match what we're looking for in a Customer Sales Advisor.
Be Proactive: We love candidates who take initiative! In your application, mention any times you've gone above and beyond to help customers or solve problems. It shows us you're the proactive type we need.
Apply Through Our Website: Ready to join our team? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application!
How to prepare for a job interview at Halfords
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. Being able to discuss specific items or services shows your enthusiasm and preparedness, which can really impress the interviewer.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you delivered exceptional customer service. Be ready to share these stories during the interview, highlighting how you understood customer needs and solved their problems effectively.
✨Demonstrate Your Sales Acumen
If you've worked towards sales targets before, be sure to mention this! Discuss any strategies you used to meet or exceed those targets, as this will show that you have a proactive approach to sales, which is key for a Customer Sales Advisor role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or growth opportunities within the company. It shows you're genuinely interested in the role and eager to learn more about the company culture.
