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For Companies At a Glance
- Tasks: Engage with customers and showcase products while providing top-notch service.
- Company: Join the UK's leading retailer in motoring and cycling products.
- Benefits: Enjoy discounts, wellness support, and a fantastic bike scheme.
- Other info: Flexible hours with opportunities for career growth in a dynamic environment.
- Why this job: Be part of a growing team making a real impact in customer service.
- Qualifications: Experience in customer service and a proactive attitude are key.
Apply now Job no: 564980
Work type: Part time, 16 hours per week
Site: Leigh, Parsonage Retail Park
Categories: Retail Colleagues
Location: Greater Manchester
Salary: £10.85 – £12.71 per hour
Business Area: Retail
- Age 21+ £12.71 per hour
- Under 21 £10.85 per hour
Got a knack with customers?
Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.
You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.
To be successful in this role you will need:
- Experience of delivering great customer service, ideally in a retail sales environment
- A proactive approach to helping customers and understanding their needs
- Availability to work on a rota basis, including weekends
- Ideally, some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 50% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme – buy one bike per year from a rangeof bikes which have been significantly reduced
- Life Assurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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Customer Sales Advisor employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Halfords and their products. This will help you show genuine interest and impress them with your knowledge about their services.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've wowed customers in the past and how you can bring that magic to our team!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Customer Sales Advisor role. Mention specific skills or experiences that relate directly to what we’re looking for.
Be Proactive and Positive: We love a proactive approach! In your application, share examples of how you've gone above and beyond for customers. A positive attitude shines through in writing, so let that enthusiasm for helping others come across!
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application!
How to prepare for a job interview at Halfords
✨Know Your Products
Before the interview, take some time to research the products and services offered by the company. Being able to discuss specific items and how they benefit customers will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you solved problems or went above and beyond for a customer. This will demonstrate your proactive approach and ability to understand customer needs.
✨Practice Common Interview Questions
Anticipate questions related to sales targets and customer interactions. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. This shows that you respect the opportunity and are serious about the role.